Job Details
This position is a telephonic inbound/outbound sales role that is responsible for generating revenue and/or profit margin in small to large-sized accounts. Limited field activity may occur, but only on an infrequent basis. Responsible for learning sales techniques and reporting daily or weekly activity to a Field Sales Manager or Inside Sales Team Leader. May also participate on key account sales teams and provide ongoing service and support in named accounts.
Under direction of the Sales Operations Manager, the Inside Sales Representative is responsible for prospecting, qualifying and new lead generation activities to support the Strategic Accounts Group, Regional Sales Directors and Account Executives. They will qualify inbound leads coming from marketing and conduct outbound, proactive cold calling into target accounts and territories. Accordingly, they will be responsible for executing all outbound calling programs as it relates to targeted marketing campaigns for all CSC sales teams.
**Essential Duties and responsibilities:**
* Generate qualified leads, via telemarketing and email, and effectively transition to the sales team.
+ Follow up on marketing qualified leads and conduct research to set meetings for the sales team
+ Participate in calling campaigns to target account/prospects from pre-defined lists
+ Meet target Key Performance Indicators (KPIs) for calls and emails
+ Identify key buying influencers within accounts to determine budget and timeline
+ Build and cultivate relationships by initiating communications and conducting follow-up communications to move leads through the sales funnel.
+ Develop and maintain detailed client records using CRM software, Salesforce.com
+ Set customer appointments for sales reps via Outlook
* Present and demonstrate product in an effective manner via webcast
* Provide regular communication and updates on relevant deals with manager and members of the sales team
* Support sales efforts at trade shows and other meetings
* Be able to navigate and communicate throughout a hospital organization from department level contacts to C level leadership
* Maintain a working knowledge of the products through release training and engagement in showcases as needed
**Other Duties:**
* Support company objectives and achieves goals successfully
* Provide feedback to management on market and product issues
* Participate in quarterly and annual sales meetings
* Attend and successfully complete regularly scheduled training sessions
* Perform other duties as assigned by manager
**We offer:**
* Exceptional health insurance and retirement benefits
* 4 weeks PTO + additional floating holidays
* Family friendly, flexible work environment
* Option to work from home
* Company culture that encourages collaboration, professional development, and fun
* Small company feel with the backing of the global Wolters Kluwer parent organization ($4.7 billion annual revenue)
**Job Qualifications:**
* Education: A Bachelor of Science (BS), Bachelor of Arts degree (BA) or equivalent job experience
* Experience: 1+ years prior telemarketing or sales experience
**Other Knowledge, Skills, Abilities or Certifications:**
* Professional and courteous phone presence
* Ability to work independently and be self-motivated
* Must be comfortable in a fast-paced environment flexibility is a must.
* Must have strong computer skills
**The Power of Purpose**
Wolters Kluwer reported 2020 annual revenues of 4.6 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
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**U.S. COVID-19 Vaccination Requirements**
In order to help ensure a healthy and safe workplace for our employees, contingent workers and visitors, Wolters Kluwer currently requires all US employees to be fully vaccinated against COVID-19. Candidates will be required to provide sufficient proof of full vaccination in order to be eligible for employment. Wolters Kluwer will consider all requests for reasonable accommodation for this requirement based on disability and/or sincerely held religious belief and will decide on an individualized basis whether an accommodation can be granted.