Job Details
** Front Desk Medical Receptionist | Part Time**
**Job Category****:** Office **Requisition Number****:** FRONT02555 Showing 1 location **Job Details**
**Description**
Our culture of clinical excellence and AMAZING! customer service is truly one of a kind. We take great pride in making a difference in our patients' lives and having fun while doing so.
**Position Summary:**
Interface with patients/customers prior to, during and after appointments. Develop and maintain customer relations. Coordinate with various staff within Pappas | OPT to ensure patient/customer requests are handled appropriately and in a timely manner.
**Duties and Responsibilites:**
* Create positive first impressions with all patients/customers.
* Display outstanding service to all internal and external customers
* Schedule patient appointments using established systems.
* Perform data entry of protected health information.
* Collect and document patient payments.
* Operate multi-line phone system.
* Fax, mail and file medical records and other sensitive documents.
* Prepare bank deposits.
* Post and extract daily charges.
* Verify patient insurance benefits and obtain pre-certifications.
* Communicate effectively with clinic and billing staff regarding patient matters.
* Communicate effectively with referring providers and their office staff.
* Participate in educational activities and attend staff meetings.
* Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
* Perform other work-related duties as assigned.
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