Job Details
Looking for a Career Opportunity where you can really make a difference?
Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA .
WE OFFER PAID TRAINING!
Job Summary
This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed.
Qualifications
- High School diploma or GED equivalent required
- 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
- A desire to help others
- Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus
- Basic office skills and computer literacy required
- Excellent communication skills, both verbal and written
- Excellent organizational skills
- Ability to adapt and manage change in a fast-paced environment
- Must be able to type 30 wpm