Job Details
APN Consulting has an immediate need for a direct client requirement:
Desktop Support Technician
The Dalles, OR
13 weeks Onsite
Job Summary
Provides application support to employees
Maintains personal computers and related hardware
Assists Network Engineers with the installation of software and hardware.
Job Requirements
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Licenses/Certifications
- Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred
- Dell certification: Preferred
- A+ certification: Preferred
Essential Functions
- Performs computer system maintenance, repairs, and installations
Monitors and controls computer equipment by operating the central console or an online monitor
Monitors hardware systems using operating systems utilities. - Provides user support, training, and education
Ensures prompt, professional, and courteous responses to requestors of computer services
Assists end users with problems and requests for information and equipment specifications. - Installs and implements personal and network computer equipment.
- Maintains service-level agreements with various end-user departments and enterprise business units.
- Performs other job-related duties as assigned.