Job Details
** IT System Administrator and Support Specialist**
**Job Category****:** Information Technology **Requisition Number****:** ITSUP016195 Showing 1 location **Job Details**
**Description**
**Job Title: IT System Administrator and Support Specialist** **for EMCOR Construction Services**
**Reports to: EMCOR Construction Services** **Vice President****Information Technology**
**Location: Miami Metropolitan Area**
**FLSA Status: Exempt**
Dynalectric is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500 leader in mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses. For 10 consecutive years EMCOR Group, Inc. has been named one of the Top 5 "World's Most Admired" Companies in the Engineering and /Construction Industry by Fortune. Dynalectric provides support to the EMCOR Construction Services (ECS) business which is a nationwide group of 40+ electrical and mechanical companies with annual revenues of $4.5+ billion and employs a workforce of 16,000.
For years EMCOR Group, Inc. has been the largest mechanical contractor, and the second largest electrical contractor in the United States. ECS performs projects that are up to several hundred million dollars in revenue, as well as thousands of small projects. The type of facilities built by ECS companies include hospitals, data centers, transportation and water infrastructure, power plants, hospitality/office/residential/education/institutional buildings, refineries, food processing plants, etc. ECS designs, installs and maintains high-performance mechanical and electrical systems that enable safe, effective, and high-quality lighting, electricity, security, plumbing, heating, cooling, and power generation. The Dynalectric team, located in McLean, VA, provides key support for its electrical and mechanical companies throughout the US.
**Position Summary**
The IT System Administrator and Support Specialist position reports to the EMCOR Construction Services Vice President of Information Technology. The position will provide d ay-to-day IT support to several Operating Companies (OpCos) in the Miami Metropolitan Area.
**Essential Duties and Responsibilities**
Include the following. Other duties will likely be assigned.
Provide IT d ay-to-day support as needed to several Operating Companies (OpCos) in the Miami Metropolitan Area.
* Computer, software, printer, & mobile device inventory, setup, and maintenance
* Antivirus and patch management and monitoring for computer and server operating systems
* Provide basic Active Directory Users & Computers Support
* Backup maintenance and monitoring
* Provide end user help desk support
* Provide relevant education and training and create documentation for non-technical users
* Ensure that Corporate SOPs are met
* Work remotely and onsite at OpCos to perform IT projects and upgrades
* Manage mobile phones and tablets
* Perform other duties as assigned by VP of IT
**Qualifications**
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Dynalectric requires all employees who will be required to work onsite, whether regularly or sporadically to be vaccinated for COVID-19. This position will require the successful candidate to [obtain/show proof of] a complete COVID-19 vaccination. Dynalectric is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
**Position Requirements/Preferences**
* At least 5 years of professional experience working as a IT Specialist or in a similar role;
* High School Diploma or GED. Bachelors Degree in Information Technology, Computer Science or similar field from an accredited College/University preferred;
* Demonstrated experience using Microsoft Windows 10 Operating Systems Support;
* Understanding of Windows Server 2012 & 2016 & 2019 Operating Systems Support, Microsoft, Office 365, Microsoft Intune;
* Demonstrated knowledge of VMware 6.x, Quest Rapid Recovery or similar backup Technology;
* Experience using Microsoft Active Directory and Group Policy;
* CompTIA A+ Certification preferred;
* Microsoft Technology Associate (MTA) Certification preferred;
* Carbon Black or similar endpoint security technology preferred;
* Microsoft SCCM or similar configuration technology preferred;
* This position is based in the Miami Metropolitan Area and frequent travel in the Miami Metropolitan Area is required;
* Occasional travel outside of the Miami Metropolitan Area is required;
* Work hours are generally 40 hours per week but may flex based on business needs
**Characteristics and Skills**
The successful candidate for this role is an individual who demonstrates a high level of service, commitment and execution. The following are required characteristics, knowledge, skills and abilities:
* Possess exceptional customer service skills, patient, well organized, and a good communicator.
* Expertise in computer software, hardware maintenance, and technical support.
* Experience with repairing, diagnosing, and upgrading PC hardware and basic network troubleshooting.
* Self-motivated with a high attention to detail.
* Demonstrate strong interpersonal skills and the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines.
**Physical Demands**
While performing the duties of this job, the employee is regularly required to talk and hear; move within the office to meet with employees in their offices or conference room. This position requires ability to work at a computer (reading and keying) for extended periods of time. This role requires communicating verbally and in writing one on one, in small groups, as well as presenting to larger groups of employees. This position requires occasional lifting, moving, and exerting force of up to 50 pounds. Occasional bending, kneeling, crouching, crawling, and other related physical positions are also required. Occasional travel by car (as a passenger or driver) or by airplane.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will regularly work in typical office environment conditions. The noise level is typical of an office setting, mild to moderate.
**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled**
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