Job Details
Minimum Required Experience:Prior customer service experience in a manufacturing/industrial environment requiredStrong communication skills (verbal and written)Excellent time management proficiency1-2 years' experience with process controls, preferredMicrosoft office expertise (Word, Excel, PowerPoint, Access)Ability to type a minimum of 35-40 words per minuteEssential Duties & Responsibilities: This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. It requires the handling of multiple tasks with many unexpected interruptions. The job calls for the responsiveness and energy to work long hours and cover a wide scope without letting up on the pace. While training in certain, specific equipment is offered, the successful candidate must be diligent in learning on their own from time to time.Regular and predictable attendance is essential for this position.Assumes responsibility for your communication efforts, both internal to JHC and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirementsAssumes responsibility for related duties as required or special projects as assignedPrepare Quotations for sales channelsSource Parts & Assembly from shop, factory, and vendorsExpedite & schedule shop, vendors, and factoryArranging special transportation requirementsEnter orders in Business SystemsIssue Purchase Order, Work Order, and printsEnter labor and invoicing as neededOther functions as assigned and necessaryAbility to work independently in a fast-paced environmentAvailable to work overtime including some weekends.Follow John H. Carter Co., Inc. policies, procedures, and methodologies.Duties and Responsibilities can change from time to time based on business needs, customer demands or other industry or job-related circumstancesSupervisory Responsibilities: N/ACompetencies:To perform the job successfully, an individual should demonstrate the following:Integrity Behaving ethicallyActing fairlyTaking responsibilityProfessionalismDemonstrating self-controlProfessional appearanceMaintains a positive attitudeInitiativePersistingTaking initiativeSetting challenging goalsWorking independentlyAchievement motivationAbility to relate to authorityRelates well to superiors, and is particularly productive with a good manager.Critical & Analytic Thinking ReasoningMental agilityTeamworkAcknowledging team membership and roleEstablishing productive relationshipsIdentifying with the team and its goalsResolving conflictsAdaptability & FlexibilityEmploying unique analysesEntertaining new ideasDealing with ambiguityReadingComprehensionAttention to detailWritingOrganization and developmentMathematicsQuantificationComputationCommunication Skills Verbal /NonverbalWrittenComputer Skills Become and remain proficient in all programs necessary to perform the everyday duties of this position.Proficiency in MS Office Products is required - especially OUTLOOK, EXCEL, and WORDPLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ...@johnhcarter.com