Job Details
**Guest Service Representative - Embassy Suites Colorado Springs, CO**
+ **Job Tracking ID**: 512###-####33
+ **Job Location**: Colorado Springs, CO
United States
+ **Job Level**: Entry Level (less than 2 years)
+ **Level of Education**: Any
+ **Job Type**: Part-Time
+ **Date Updated**: March 07, 2021
+ **Years of Experience**: Less Than 1 Year
+ **Starting Date**: March 7, 2021
+ **Hotel**: Embassy Suites by Hilton - Colorado Springs, Colorado
**Job Description:**
Bring your creativity and amazing guest relations skills to the Embassy Suites Hotel located in Colorado Springs, Colorado. Become a part of our community minded and guest centric hotel located on Commerce Center Drive. If you want to work with a group of committed team members with a desire to extend outstanding service to our guests, then we want to talk to you. This would be a great opportunity for anyone that wants to be a part of our great culture. Duties include but are not limited to:
* providing exceptional customer service to guests and fellow associates
* being an ambassador for our brand and management company
* checking guests in/out
* blocking rooms for individuals and guests
* delivering supplies to guest rooms as needed
* assisting with basic accounting tasks
* answering telephones
If you are ready to bring your talents to a great Hilton brand, let us hear from you.
**Experience and Skills:**
**Requirements**
* Must have proven customer service skills.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
* Ability to read, speak and understand the English language in order to communicate with guests.
* Ability to stand and work in confined spaces for long periods of time.
**Benefits**
We offer a comprehensive benefits package consisting of dental plans, vision plan, matched 401k plan, life insurance, hotel discounts, wellness programs.
Wage: $13.00 - $13.50 per hour based on experience.
EEO/AA/VEVRAA/ADA