Job Details
$2k Retention Bonus over the 1st year of Employment!
We are currently seeking a Clerical Specialist on our Legal Collections team in Downtown Cincinnati.
The primary responsibilities of the Clerical Specialist include researching and locating consumer information online, making outbound calls to follow up on legal executions and verify employment, process inbound and outbound written communications, and updating and closing accounts. If you are a quick learner with a great focus on customer service and attention to detail, please consider applying and start a career here with us. If you are focused on problem solving with strong attention to detail and organizational skills, please read on and apply to be considered.
Responsibilities/Duties/Functions/Tasks:
* Receives inbound calls/emails and directs the requests to the appropriate person/internal department.
* Contacts internal and/or external customers, attorneys and courts via mail, fax, telephone, or e-mail to provide or request needed documents, missing information, court costs and to provide status updates.
* May prepare routine, department-specific documents and correspondence.
* May review and assemble documents and materials for court proceedings, ensuring proper signatures are obtained, documents are notarized, appropriate exhibits are attached, etc.
* Sets up and/or closes accounts according to established procedures.
* Sorts, files, locate, and distribute records, processes mail, photocopies and faxes documents.
* Performs computer data entry to update account files.
* Complete all required training applicable to assigned position.
* Additional duties as requested or required.
SCHEDULE: Monday - Friday, 8:00am - 4:45pm
COMPENSATION AND BENEFITS:
* $16.00 hourly rate
* This position is eligible for a $2k retention bonus program for the 1st year of employment
* Paid Time Off (PTO) - 16 days annually + 8 Company paid holidays
* Competitive benefits -- Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k)
* Promotional opportunities from within the firm
* Employee Perks Available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
* Flexible Spending Account for Parking or Public Transportation
QUALIFICATIONS:
* High school diploma or general education degree (GED).
* 6 months relevant business experience or an equivalent combination of education, training, and experience.
* Ability to type a minimum of 35 words per minute.
* Excellent oral and written communication skills.
* Organizational and multi-tasking skills.
* Skill with Microsoft Office Application (Word, Excel, Outlook, PowerPoint).
* Must pass background check and drug screen.
EOE Statement: Weltman/WWR is an Equal Opportunity Employer committed to Excellence through Diversity!