Job Details
Description
Welcome to Crumbl!
Our fun, modern, fast-paced cookie shop is looking for an assistant manager at our new Crumbl Clarksville Location in Maryland. Crumbl is the fastest-growing gourmet cookie company in the country! We bake the best cookies fresh, in house, daily. As Assistant Manager you will report to the store manager and help oversee a staff of 5-15 employees per shift.
Qualifications:
- Prior Assistant Manager experience
- Food franchise experience
- Superior customer service skills
- Excellent communication, interpersonal, coaching, and conflict resolution skills
- Calm, efficient leadership in high stress situations
- Tech savvy
Job responsibilities:- Work closely with the Store Leader to accomplish store goals
- Help manage the kitchen efficiently each day to keep an ongoing supply of fresh cookies available for customers
- Lead from the front, learn all positions, and jump in where needed
- Assist in training new employees
- Maintain a fun and productive culture while motivating and coaching employees on how to interact with customers in a dynamic business environment
- Resolve conflict or complaints from customers and employees
- Maintain a clean and well sanitized store
Benefits:- Employee discount
- Paid training
- Sundays are Off
Experience level:Restaurant type:Shift:- 8-10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:- Monday to Friday
- Rotating weekends
Work Location: In personRequirements- Able to work on your feet for 8-10 hours daily
- Safe Serve Certificate
- Food Handling Certificate
Company InformationWe're the nation's fastest-growing cookie company for a reason. Our rotating flavors, open-concept kitchens, and famous pink box make cookie-eating an experience you won't forget.
It all started with one big dream, two cookie-crazed cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO) when they teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that didn't live up to expectations, and cookies that are just plain embarrassing to them today, the pair decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes-a practice that is still part of the Crumbl process- until they created the world's best chocolate chip cookie.