Job Details
Become a Sales & Customer Success Associate
Are you a highly organized problem-solver who thrives in a customer-focused environment? Do you enjoy the thrill of helping clients achieve their goals? If so, this could be the perfect opportunity to grow your career with our successful company!
About Stafast Products
Stafast Products, headquartered in Cleveland, Ohio, has been leading the industrial fastener industry since 1958. We combine superior customer service with innovative engineering capabilities to cater to your specific fastener needs. Stafast has expanded to numerous locations across the U.S., Canada, Denmark, and China, offering an extensive line of cost-effective fasteners.
Role Description
This is a full-time role for a Sales Assistant at Stafast Products. The Sales Assistant will be responsible for day-to-day tasks related to sales, including providing exceptional customer service, maintaining communication with clients, organizing sales materials, and assisting the sales team. This is an on-site role located in Fort Mill, SC.
What You'll Do:
- Be a Customer Success Champion: Directly support our clients by answering inquiries, processing orders, and exceeding expectations with top-notch service.
- Supercharge the Sales Team: Facilitate a smooth sales process through phone support, data analysis, and administrative excellence.
- Own Your Development: Dive into our business software and continuously expand your knowledge of our products and services.
- Collaborate to Win: Work closely with the sales team to achieve shared goals, streamline processes, and drive results.
What You Need to Succeed:
- Tech Savvy: Proficiency in Microsoft Office (Word, Excel, PowerPoint) or similar software.
- Dedication to Learning: A strong desire to master our business software and embrace new technologies.
- Multi-tasking Master: Exceptional organizational skills and the ability to manage multiple projects simultaneously.
- Relationship Builder: A positive attitude, excellent communication, and the natural ability to connect with customers.
Why You'll Love It Here:
- Competitive Compensation: $18 - $20 per hour, plus profit sharing and potential yearly bonuses.
- Solid Benefits: Health, dental, vision, life insurance, PTO, 401(k) with matching, and tuition reimbursement.
- Work-Life Balance: Monday-Friday schedule, no weekends!
- Growth Opportunity: We value professional development and support your career aspirations.
- Stable and Growing Company: Be part of a reliable organization with a strong history and exciting future (ISO 9001:2015 certified).
If you're ready to build rewarding relationships with customers and make a meaningful contribution to our team, apply now!