Job Details
** Senior Dealer Sales Representative**
**Job Category****:** Sales **Requisition Number****:** SENIO03968 Showing 1 location **Job Details**
**Description**
**The Senior Representative, Dealer Sales grows sales with existing customers while developing new (non-program) customer accounts to achieve sales and profit goals. The role reports to the Regional Sales Leader (RSL), leads and develops a team of Dealer Sales Representatives (DSRs).**
The individual must exhibit the following core attributes of the TireHub commitment:
**Approachable** - **If a company could smile, we would. Instead we rely on our people to show it.** We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
**Adventurous** - **What TireHub is set up to do is intentionally outrageous.** So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
**Relentless** - **We tackle our work with energy.** We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
**Speedy** - **Speed is the currency in** **the tire industry.** When we commit to a job, we get the job done **** and we do it fast.
**Role Specifics:**
Translates direction from the Regional Sales Leader and assigns and manages the daily tasks for a team of Dealer Sales Representatives (DSRs) on behalf of the Regional sales Leader.
Achieves daily / weekly / monthly sales goals for non-program customers using multiple prospecting/sales tools, making customer visits at least 3 times per month
Coordinates sales efforts of DSR team, in partnership with the Customer Service Specialist and Program Dealer Specialists
Transitions customer service issues to the Customer Service Specialist (CSS)
Gathers and records results of assigned sales contacts in appropriate tools; active, dormant, lapsed
Owns and accurately completes all administrative account enrollment activities for non-program customers
Grows current and new non-program customer accounts using internal programming, pricing, and tools
Cultivates TireHub Select non-program customers to transition them to manufacturer dealer programs
Communicates with various levels of management
Achieves assigned volume, margin, and budget targets
Collaborates with assigned Product Assortment Manager on inventory issues
Provides support for expansion / new market TLCs
Collaborates frequently with TLC staff, Pricing, Shareholder contacts, Operations, Credit, Accounts Receivable, et al
Measured by successful completion of cumulative daily tasks and metrics of assigned DSR team, including contacts per day, sales results, new customer activations, customers transitioned to program dealer status, margin results, and other KPIs as defined by business needs
Performs additional responsibilities as requested*
**Competencies:**
* **Customer Focus:** Building strong customer relationships and delivering customer-centric solutions
* **Action Oriented:** Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
* **Achievement Orientation:** Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations; being ready to take action and show tenacity in case of obstacles or resistance.
* **Stress Tolerance:** Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.
* **Communicates Effectively:** Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
* **Optimizes Work Processes:** Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
* **Collaborates:** Building partnerships and working collaboratively with others to meet shared objectives
* **Self-Development:** Willingness to engage in new material and learnings to enhance product and selling skills
**Experience:**
* 3+ years of total sales experience, such as field and B2B sales and establishing/sustaining key customer relationships
* At least 2+ years of high call volume sales / prospecting
* At least 1 year of supervisory experience leading geographically disbursed teams preferred
* Bachelors Degree preferred
* Required to have a valid drivers license and 3-5 years driving experience
**Knowledge, Skills, and Abilities:**
Familiarity with tire manufacturer warranty, programs, and tire products
Familiarity with customer relationship management tools (FreshSales / Sales Force)
Familiarity with enterprise resource planning systems (Prophet 21)
Proficient in Microsoft Office suite, internet search and prospecting tools
Excellent communication skills; written, verbal and presentation
Ability to analyze data to identify trends and opportunities to grow market share
Field based work with occasional travel / in person visits to customers
**Skills**
**Education**
**Experience**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)