Job Details
**Concierge**
Job ID: 17029
Location: Ketchikan, AK
Work Type: Full Time
Shift: Variable
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits
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**Description**
PeaceHealth is seeking a Concierge for a Full Time, 1.00 FTE, Variable position. Hourly compensation starts at $16.38, more depending on experience.
**Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.**
**JOB SUMMARY**
Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.
**ESSENTIAL FUNCTIONS**
- Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
- Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
- Give clear directions to persons and/or provide escort services to the desired location.
- Identify, issue proper ID, and direct vendors with appointments to the proper location.
- Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
- Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
- Call Environmental Services and/or other various departments for assistance when necessary.
- Perform other related duties as may be assigned.
**QUALIFICATIONS (required unless otherwise noted)**
**EDUCATION:**
* High school diploma or equivalent preferred.
**EXPERIENCE/TRAINING:**
* No previous experience required.
* Customer service, concierge or related experience preferred.
**OTHER SKILLS:**
* Excellent customer service and communication skills.
* Ability to give clear, concise directions.
* Ability to work independently or as part of a team.
* Basic computer skills are required.
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For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.