Mental Health Worker


Job Details

Overall Purpose Of The Job

International SOS Government Medical Services is recruiting Mental Health Worker (MHW) to support our medical staffing projects New Hampshire.

International SOS has been providing medical and emergency services for over 35 years, supporting government and military clients worldwide. Across these sites, we maintain more than 5,000 personnel and provide services that include emergency response, ambulance services, primary care, emergency care, occupational health, supply chain services, laboratory services, radiology services, specialist services, dentistry, and biomedical maintenance. In addition, we operate more than 65 clinics located around the world providing emergency and primary care and occupational health. Most of the clinics include an ambulance service.

Depending on our clients needs, MHWs may work in temporary, short-term, or long-term jobs. Recruited personnel might be working alongside our clients teams or as part of our own multidisciplinary teams, in secured state facilities with safe working environment, medically remote locations, industrial projects, our own clinics, etc.

Please apply in order to be added to our database and to be considered for current and future LNA positions. Our recruiters will get in touch with you to check your availability, readiness, interest in the job and to provide you with more details on our current vacancies.


Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

  • Assisting in admission procedures.
  • Searching for contraband.
  • Orienting the patient to the unit/hospital environment.
  • Identifying and recording patient valuables.
  • Completing documentation requirements.
  • Communicating any significant changes in patient status and reporting all untoward patient actions or symptoms to medical staff in charge to assure safety and continuity of care.
  • Supervising and supporting patients as necessary in bathing, showering and other hygiene needs.
  • Maintaining awareness of patients dietary needs and providing records of nutritional intake.
  • Monitoring and providing a safe and clean environment as prescribed by standards relating to fire safety and infection control.
  • Utilizing a supportive approach with anxious and agitated patients.
  • Identifying needs for walk groups or any other activities that will allow patients space to feel supported and to de-escalate potential situations that could create unsafe environments for staff and patients.
  • Demonstrating basic knowledge of patient histories and conditions.
  • Providing testimony during legal proceedings to provide support while maintaining patient confidentiality.
  • Implementing individualized plans of care by reinforcing treatment goals during daily, continual interactions.
  • Purposely observing patient behaviors by documenting objective data as well as subjective inference (i.e. suicidal tendencies, patient gait, medication side effects).
  • Escorting, supporting and supervising patients at appointments, legal proceedings, home placements and other activities as necessary to ensure patient safety.
  • Participating in quality improvement data collection and completing all mandatory review classes to maintain competencies.
  • Seeking out and appropriately utilizing supervision from Nursing Coordinator or designee in order to ensure safe practices.
  • Maintaining current knowledge of hospital, departmental and unit-based changes by participating in staff meetings and reading policies and procedures to maintain skill level.
  • Exploring opportunities to expand scope of knowledge where applicable through continuing education.
  • Maintaining a positive customer service-oriented attitude by demonstrating a professional and courteous demeanor in all interactions and through professional appearance.
  • Maintaining safe body mechanics while participating in physically, demanding and unpredictable and potentially hazardous patient care situations such as safely transporting physically aggressive patients.
  • Exhibiting a willingness to perform other duties as assigned to ensure smooth unit operations.

Job Profile

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)

  • Excellent communication, organizational and interpersonal skills
  • Demonstrate responsibility and accountability for professional practice.
  • Ability to work effectively and efficiently within a team.
  • Ability to analyse activities and report any non-compliance.
  • Effective problem-solving skills and judgment
  • Physical ability to restrain patients.
  • Required Work Experience (Brief description of the job-related experience needed to perform the job)

    • One year of experience in the care of mentally ill or emotionally disturbed persons in a psychiatric facility, one year as a Mental Health Worker, or one year of work experience in a position, or combination of positions, that would evidence possession of the required skills necessary for satisfactory performance at this level.
    • Each additional year of approved formal education may be substituted for one year of work experience. Approved formal education includes courses or a degree in psychology, social science, special education, any of the health professions, or other area of approved study.


    Required Qualifications, Licensure, Certification

    • Highschool Diploma or GED
    • May be required to possess a valid driver's license in the state in which the employee resides, with appropriate endorsements required for the type of vehicle being operated Program must be accredited by an entity recognized by the U.S. Department of Education.
    • Candidate should not have had any professional licensure withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Any National Practitioner Database finding will be reviewed on a case-by-case basis.
    • Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged.
    • Basic Life Support (BLS) Certification must be from one of the following approved organizations:

    a. American Heart Association (AHA) BLS for health care providers

    b. American Red Cross CPR/BLS for the professional rescuer

    c. American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders

    i. Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency.

    ii. Applicant/ Employee must be certified upon hire and may also be a certified instructor.

    iii. BLS/CPR must be renewed prior to expiration date, and always kept in an active status.


    Travel Requirements (Brief description of any travel or rotation requirements)

    • May be required to travel short notice, or to serve in various medical units within the region/location.
  • Physical Demands

    • Able to walk, stand, bend, or sit for extended periods.
    • Able to reach to retrieve documents or supplies.
    • Able to carry materials and/or file boxes up to 15 pounds on an infrequent basis or assist patients into/out of a wheelchair.
    • Must be capable of standing on hard surfaces (cement floors) for long periods.
    • Must perform the duties in a stressful and often austere environment without physical limitation.

    Government Medical Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.





     International SOS

     05/18/2024

     Concord,NH