Job Details
The salary range for this position is $22.00 - $25.00 Hourly
This is how you WOW:
- Entering service calls into company service system
- Assign and Dispatch service calls to field technicians and service partners within assigned area
- Review and Submit Field Quotes and Updating Customers with service agent's ETA
- Process Technician's Parts Requests needed for job completion from internal warehouse or external vendor
- Review information submitted from field technicians and/or service partners
It would be WOW if you would bring this in: - High School diploma or equivalent
- Experience in an interactive customer service environment is a plus
- Customer service experience/background in a call center or similar environment
- Previous experience with industrial and/or commercial equipment is beneficial
- Ability to interact with and dispatch workload effectively to field/remote technicians
- Dispatching experience is a plus, as well as experience in a parts ordering environment.
Our Krcher WOW-package: - Medical, Dental, and Vision plan
- Paid Holidays (11 per year)
- Flexible PTO for exempt employees; generous PTO for non-exempt employees
- HSA, FSA and 401K matching plans
- Paid sick time, as well as short- and long-term disability insurance
So: Wanna WOW with us?Simply upload your resumeonline and leave your contact information. We look forward to getting to know you!
Together towards a clean world.Benique Lucero | Sr Talent Acquisition Specialist