Patient Screeners / Customer Service Representative


Job Details

**Location:** Miami, FL United States Job Title: Patient Screeners / Customer Service Representative **Position Type:** Full Time **Post Date:** 01/06/2022 **Expire Date:** 03/06/2022 **Job Categories:** Healthcare, Other Job Description **Patient Screeners / Customer Service Representative**

Description:

The Department of Patient Experience has an exciting opportunity for a Full-Time Patient Screener (U) to work on the UHealth Campus. The Patient Screener (U) welcomes visitors (i.e. vendors, customers, patients, staff, students etc.) to the department by greeting them and ensures they abide by all visitor policies. This job conducts the initial screening of visitors, using the appropriate protocol and distributes any needed personal protective equipment.

Greets patients/visitors upon arrival at building entrances

Enforces current visitor policy

Conducts initial screening utilizing approved screening questionnaire

Directs patient/visitor appropriately based on screening responses

Distributes appropriate sticker, indicating the level of personal protective equipment (PPE) required

Provides hospital approved mask to those entering building with instructions that it must be worn in our facility

Provides instructions to use hand hygiene dispensers before entering building

Ensures proper physical distancing is always maintained following established guidelines

Ensures adequate supplies are on hand

Works with site leaders to resolve unique situations and troubleshoot issues that may arise

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

High School diploma or equivalent

Minimum 1 year of relevant experience

General knowledge of office procedures and operations

Ability to communicate effectively in both oral and written form

Ability to understand and follow instructions

Ability to work evenings, nights and weekends as necessary

Any appropriate combination of relevant education, experience and/or certifications may be considered. | Contact Information **Website:** **Company Description:**





 Black Women Connect

 06/01/2024

 Miami,FL