Job Details
Job Duties:
Coordinate all aspects of each project from pre-installation surveys, installations, service calls and client follow ups as appropriate (includes technicians, materials, equipment, etc.)
Receive and respond to client inquiries and provide updates on each project
Direct communications with vendor technicians and suppliers to place orders and obtain status updates
Manage SharePoint/Inbox tracking receipt and storage of deliverables
Ensure invoices are sent out and payments are processed in a timely manner
Navigate efficiently within NetSuite, AIM, Microsoft Office Suite and the Internet
Manage check-in/check-out process of onsite technicians
Manage change order requests
Facilitate communication between technicians and clients
Document details of dispatches and tasks performed in the designated systems
Ensure accurate invoicing from various vendors.
Requirements:
Excellent communication and customer service skills
Proficiency with Microsoft Office suite of PC tools Outlook, IM and the Internet
Ability to work in fast paced environment, multi-task, and meet deadlines
Professionalism, strong work ethic, confidentiality, and commitment to integrity
High degree of accuracy and attention to detail
Self-starter with proven ability to work independently and with a team
Desire and ability to grow with the company
Additional Info:
Pay range: $21-$23/hr
o The pay stays the same from when you're on contract to when you get converted/become a permanent employee. They do offer annual reviews, raises and promotions as you learn their industry! You can also move into different departments over time such as project management, sales, or IT!
Schedule: SHIFT is 8:30am- 5:30pm Monday - Friday, TRAINING (the first 2-3 weeks) is 8am- 5pm M-F
Location: in office in Minnetonka, MN
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.