Job Details
Job Description
Buck's Ace Hardware
Store Hours Monday - Saturday 8:00 a.m. - 9:00 p.m.
Closed Sunday
General Summary:
The Closing Manger will assist in customer service, approving returns, ensuring store security, and closing processes.
Essential Duties & Responsibilities:
Customer Service
-Provide a positive representation of Buck's Ace Hardware.
-Proactively assist customers in solving problems.
-Greet customers entering and throughout the store. Thank customers when finished and when they are leaving
the store.
-Possess a friendly outgoing demeanor; work well with customers as well as associates.
-Ensure all pages and calls are answered promptly, courteously and effectively.
-Professionally work with customers to resolve any complaints.
-Possess strong product knowledge and knowledge of store layout and location of products.
-Assist customers throughout the store with personal, customized service based on the premise of amazing every
customer, every time.
Store Operations
-Assist in creating a positive, professional and safe work environment.
-Assist with nightly maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor
merchandise area.
-Operate forklift with proper training.
-Communicate any major issues to the General Manager for follow up.
-Participate in store meetings.
-Be professional in appearance and actions.
Education/Training:
-High School or GED equivalent.
Age Requirements:
-21 Years of Age or Older
Experience:
-Formal retail experience preferred.
Physical Demands:
-Standing, walking, lifting (up to 50lbs) and climbing.