Job Details
Primary Location: Herndon, Virginia
V-Soft Consulting is currently hiring for an Enterprise Lead Solutions Manager for our premier client in Herndon, Virginia.
Education And Experience
- Bachelor Degree in business related field such as Marketing or Economics.
- MBA or Masters desirable.
Desired
- 5+ years professional experience with comprehensive understanding of automotive retail sales and service environment, online and in store.
- Expert in Tier 3 dealer digital buying experience tools, like Chat, Text, Digital Retailing, Trade-in, Digital Advertising, SEO, Email, and Dealer Websites.
- Digital Transformation experience.
- Budget management experience.
- Experience in managing large teams in matrix organizations/ leading agencies.
- Previous OEM experience.
- Experience working in or directly with an agency and/or automotive digital vendor.
- Analytics experience.
Knowledge, Skills And Abilities
- Proficient in Microsoft applications: Word, Excel, PowerPoint, Outlook.
- Proven ability to influence and implement change (process, behavior, systems).
- Proven ability to track results & utilize data to improve performance.
What You ll Do
Job Responsibilities:
Daily Responsibilities include 50%:
- Working with ELMS vendor and internal ELMS stakeholders (IT&S, Marketing, CPO and After Sales) to ensure program success.
- Monitoring of ELMS to ensure successful operations and reporting to client dealers/field and corporate users.
- Additional support for MRCs/field/dealers/client corporation.
- Phone leads and call tracking management.
Monthly Responsibilities include 25%
- Monthly summary reports for field personnel highlighting and showcasing areas and dealers to benchmark.
- 3PL Management including optimizing partners; managing dealer requests for opt in/out; CI Compliance and vendor management; Marketing and Regional alignment; monthly billing to dealers and budget maintenance.
- Invoice and Budget management for ELMS.
- Supporting Marketing initiatives, including changes to Marketing and/or Co-op Guidelines, or adding Tier 3 website content for Incentives Programs which will drive lead generation.
Transition responsibilities - 15%
- Main point of contact for transition of ELMS.
- Manage the successful transition of ELMS vendor.
Strategic responsibilities - 10%
- Identify how to capture data for new trends (i.e. Digital Retailing in-store metrics) within ELMS dashboards.
- Ensuring that lead integrations for all vendors participating in the Tier 3 Certified Provider Program, and data capture / tagging, is established.
- Provide training ideas and content to continually engage dealers and field.
- Relentlessly review the output of our Lead Management Dashboard (Audi Lead Intelligence), measuring quality and identifying solutions to data deficiencies.
- Ensure high adoption and enthusiasm for all reporting tools.
Interested?
Qualified candidates should send their resumes to
...@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) ###-####.
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