Job Details
Arthrex Represented by Gotham Surgical
Arthrex is committed to Innovation, Medical Education and Representation
The Medical Education specialist facilitates Educational trainings for our Health Care Providers (customers) and our Technology Consultant Representatives (Sales Representatives). The role consists of responsibilities that range from facilitating medical education cadaver labs to administrative HCP reporting and facilitating the further education of our Representatives.
Full Description below:
Qualifications
- Education and Training
- Strong Communication Skills
- Excellent Customer Service
- Organizational Skills
- Ability to work independently and collaboratively
- Attention to detail
- Experience in the medical field is a plus
- Bachelor's degree is a relevant field
Medical Education Specialist Full Time Position
Description
The purpose of this position is to provide hands on management of the medical education process in order to fully educate our surgeon customers and technology consultants, and to satisfy optimum utilization of Arthrex's products and procedures in a safe and effective manner.
Essential Duties and Responsibilities:
Consistently evaluate and adapt the local medical education curriculum to meet the requirements of the evolving Arthrex product/procedure portfolio.
Oversee the medical education curriculum, including but not limited to creating clinical content, setting training topics, scheduling trainings, and all communication required for execution of the program.
Oversee weekly continued medical education trainings, both virtual and in-person.
Create and disseminate educational content to the field including but not limited to research summaries, HCP interviews, learning resources and corporate course information.
Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the product line, and clinical procedures supported by Arthrex products; be able to articulate and demonstrate these concepts and procedures to reps and HCPs.
Teach basic orthopedic concepts including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.
Teach the safe and effective use of Arthrex products and procedure-specific surgical and non-surgical techniques using Arthrex instruments.
Prepare reps for final training and exam to facilitate transition from Technology Associate to Technology Specialist upon completion of curriculum.
Coordinate HCP educational events at a local and corporate level including agenda creation, submission for approval and registration.
Manage the organization and execution of cadaver surgical skills workshops.
Provide input for education courses and surgical skills lab agendas.
Communicate with representatives, as well as current and new customer accounts, regarding a variety of topics, including latest techniques and literature, peer-reviewed articles, white papers, product updates, changes to product portfolio, and educational programs.
Report all HCP spend in line with the Sunshine Act.
Support compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
Participate in and attend sales meetings, surgical trainings, and professional association meetings outside of regular business hours, as required.
Requirements
Knowledge and Skill Requirements/Specialized Courses and/or Training:
Excellent communication skills both verbal and written and customer service skills.
Excellent attention to detail, proofreading and organizational skills.
Ability to perform detailed work accurately.
Ability to handle multiple tasks simultaneously.
Requirements:
Bachelor s degree or higher in one of the bio-medical sciences or related fields is required.
Experience as an athletic trainer, physician assistant, surgical scrub tech, or nurse practitioner is a plus.
Experience and knowledge of the Orthopaedic Industry is a plus.
Travel and Flexibility:
Travel to Arthrex and Industry Trainings and Meetings approximately twice a year. Regular travel within the Gotham Surgical Territory.
Flexibility of schedule is required, including occasional Saturday.