Job Details
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Experience Rep you'll: Serve as the first point of contact for customers via email and phone; Respond promptly and courteously to customer inquiries, concerns, and complaints; Identify customer needs, clarify information, and provide appropriate solutions and/or alternatives; Escalate complex or unresolved customer issues to the Customer Experience Manager or the appropriate department(s) for further investigation and the best possible resolution; Maintain accurate customer records by updating account information and documenting interactions in Zendesk...Hiring Fast >>