Job Details
Account Representative
Inside Sales Representative
Eau Claire, WI
The role of an Account Representative is to be a business partner for the assigned account package by collaborating with Key Account Manager or Field Account Manager. Account Representatives are to grow volume and profitability of account package by promoting the value of Viking Electric s products and service offerings.
Additional duties and responsibilities for the Account Representative include:
- Prepare and proactively follow up on quotes and sales opportunities to secure orders, negotiate job pricing with vendors to close opportunities, and source products in an efficient manner.
- Proactively solicit new business from assigned accounts, maintain a thorough knowledge of, and actively promote, Viking Electric s services, solutions, and product offerings particularly with digital solutions.
- Serve as a business partner with the Field Account Manager and/or Key Account Managers to develop and execute growth strategies for assigned accounts.
- Coordinate with Customer Service Representatives to process customer orders accurately and efficiently, share customer information/preferences for consistent customer service, and delegate when possible.
- Support the efforts of other sales associates to create a cooperative team approach to customer service.
- Maximize sales and profitability by understanding the marketplace and competition. Assist with pricing strategy and make price rule modifications as needed.
- Maintain an electronic file system for all customer-related information and past conversations (quotations, special pricing, purchase orders, product information, etc.) to quickly recall the relevant details needed to close order.
Position Requirements:
- High school Diploma required; one-two years post-secondary education preferred.
- Minimum 1 year at the Counter Sales or equivalent experience with electrical products is preferred.
- Strong communication skills, both written and verbal
- Proficient with Microsoft Office Suite with the ability to learn new technology.
- Attention to detail with developed organizational skills.