Job Details
** Warehouse Clerk / Print Room**
**Job Category****:** Warehouse Production **Requisition Number****:** WAREH001377 Showing 1 location **Job Details**
**Description**
***ESSENTIAL DUTIES AND RESPONSIBILITIES Other Duties May Be Assigned***
* **Utilizes established order templates in computer system to create and print batches of customer orders and shipping labels according to a preset schedule.**
* Prints batches of customer orders and labels on an as-needed basis per instruction from management.
* Monitors, resolves and leads efforts for shipped and unshipped pick tickets by running system reports and coordinating pick ticket clean up.
* Troubleshoots system and equipment malfunctions with assistance from IT department and third party billing vendor.
* Communicates printers supply needs to vendor so orders can be printed.
* Monitors and controls the flow of printed pick tickets.
* Maintains an adequate supply of toners, pick tickets, and necessary forms by performing on-hand inventories weekly and advises supervisor or manager of needs.
* Maintains a clean and safe environment.
* Communicates and updates all appropriate parties via telephone, fax, and email as needed.
* Communicates any and all problems to supervisor and/or manager.
* Ensures all orders are shipped in a timely manner meeting or exceeding our customers expectations.
* Performs basic maintenance of print room equipment, and audits printed pick tickets to ensure a high quality label is being produced every time.
* Provides assistance to Customer Care with customer order appeasement requests,
* Assists other departments when time permits, or volume dictates.
***SCOPE***
* Performs work under general direction. Primary job functions occasionally require exercising independent judgment.
* Works closely with Warehouse Operations Management, Warehouse Staff, and Customer Care.
* This position has indirect contact with the customer and has a significant impact on Winston Brands reputation in the marketplace and the satisfaction of our customers.
***COMPETENCIES & SKILLS***
* Associate needs to be dependable, responsible, and able to work with little supervision.
* Advanced computer skills (MS Excel and Word) with some knowledge in AS400 platform computer programs.
* Effective organizational and time management skills with the ability to handle multiple tasks in a fast-paced environment.
* Good communication skills with the ability to communicate effectively both verbally and written in English.
* Basic analytical ability with strong attention to detail and good follow-through skills.
* Strong continuous learning orientation for self ability to quickly learn new computer applications as necessary.
* Ability to train other associates (back ups) on job duties and functions.
***EDUCATION & EXPERIENCE***
* High school degree or equivalent strongly desired.
* Good to Advanced skills in MS Excel & Word and keyboarding,
* **Experience using Manhattan PkMS or other Warehouse Management System highly desired.**
* **One years experience in a warehouse environment or any combination of acceptable training, education, or experience.**
* Previous experience in a clerical role preferred.
* Bilingual in Spanish a plus
***WORK ENVIRONMENT & PHYSICAL DEMANDS***
* Warehouse environment with seasonal temperature variations.
* Physical activity includes regular standing, reaching, stooping, bending, kneeling, crouching and climbing stairs and ladders. Extensive walking and working on elevated platforms.
* Ability to lift and/or maneuver up to 50 lbs.
* Work hours may vary, depending on the season and company needs
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Team Player****:** Works well as a member of a group
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
**:**
**Motivations**
**Preferred**
**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility
**Goal Completion****:** Inspired to perform well by the completion of tasks
**:**
**Education**
**Experience**
**Required**
**1 year:** Experience using Manhattan PkMS or other Warehouse Management System highly desired. One years experience in a warehouse environment or any combination of acceptable training, education, or experience. Previous experience in a clerical role preferred. Bilingual in Spanish a plus
**Licenses & Certifications**