Job Details
Principal Duties and Responsibilities:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guests' wins.
Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service.
Checks for satisfaction and effectively resolves service breakdowns when they exist.
Promotes programs and card membership.
Provides a warm farewell and thanks guests for visiting.
Enforces company security/safety regulations.
Guards transfer of money and chips.
Performs all security/safety related duties for Casino/Hotel.
Represents company and its property to ensure all Casino regulations are adhered to at all times.
Operates motorized vehicle, i.e. company van.
Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
Other duties as assigned.
Qualifications:
Interpersonal and communication skills.
Physically able to stand and walk for long periods of time regardless of weather conditions.
Must have a valid NJ State Driver's License.
CPR certified or the ability to obtain certification required.
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".