Customer Service Advisor (Purchasing)


Job Details

** Customer Service Advisor (Purchasing) Andover (Anton Mill)**

**Job reference:** 000516

**Location:** Andover (Anton Mill)

**Closing date:** 17/08/2021

**Employment type:** Permanent

**Division:** Stairlift and Platform Lift Operations

**Hours per week:** 37

AddThis Sharing Buttons We are recruiting for a **Purchasing Coordinator** to join the supply chain team at Platform Lifts, based in **Andover**. The role is to support our Supplier Account Managers with the daily management of their suppliers, and to support to internal customers with quality, cost and delivery.

Ideal candidates will have previous experience within a purchasing or customer service position, ideally within a busy manufacturing environment. The position requires a proactive approach to problem solving. Ideal candidates will self-motivated and comfortable in making decisions, able to communicate effectively and build relationships with internal and external customers.

Excellent training and development opportunities are offered with this position, to support the right candidate to thrive within this dynamic environment.

**Key Responsibilities:**

* Liaise with suppliers to ensure on time, in-full deliveries and resolve problems.

* Fully support manufacturing in achievement of production targets.

* Supporting the Supplier Account Manager

* Deliver cost savings through negotiation with suppliers

* Work with Product Development and suppliers to deliver cost reduction

* Timely implementation of purchase orders.

* Manage up to 5 low risk suppliers

* Control approx. 1 million spend per annum

* Act as a point of contact between suppliers and internal customers

* Actively engages and supports continuous improvement activities

* Support the implementation of contractual agreements with suppliers

* Build relationships with existing suppliers and identify new suppliers

* Reconcile invoices and credit notes

* Support internal customers with product changes

* Collating financial accounts

* Ensuring the smooth introduction of change to current products.

* Develop a working knowledge of the technologies, processes and materials.

* Deliver cost savings through negotiation with suppliers.

**Minimum Requirements/Qualifications:**

* CIPS Level 4 or happy to work towards, supported by Stannah

* Proficient in Microsoft Office and Outlook

**Company Information:**

Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work.

We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers. We have carefully selected the following benefits which complement our employees lifestyles.

**Benefits Include:**

* Competitive Salary, paid on a monthly basis

* Quarterly Bonus Scheme (based on Group Company profits)

* 25 days holiday with the option to purchase another 5 days

* Matched Contribution (Salary Sacrifice) Pension Scheme

* SimplyHealth Cash Plan (allows you to claim towards health costs)

* Employee Assistance Programme

* Company Benefits Discount/ Rewards Scheme (includes cinema discounts, discounted hotel and theme park stays and discounts off many high street shops)

* Onsite subsidised restaurant

* Free onsite parking

* Early finish on Fridays ???????





 Stannah Group

 06/06/2024

 Andover,MA