Job Details
Job Title: Clerk II
Job Location: Tampa, FL
Zip Code: 33607
Top 3/5 Skills: Bilingual in Spanish. Call center and Data Entry. Healthcare / Medical background.
Duties:
This is not a call center position, but outbound calls made to complete Health Risk Assessments. The associates must be bilingual (English and fluent in Spanish). They need to have data entry experience, primarily it is going to be heavy call work with 40% data entry in the later term of the assignment.
Requires Accurate Data Entry, Call center experience and Bilingual in English/Spanish.
Responsible for performing routine but varied clerical duties in accordance with standard procedures. Primary duties may include, but are not limited to: Receives, classifies, reconciles, consolidates and summarizes documents and information; processes and codes documents. Makes and receives phone calls to exchange information to accomplish tasks. Sets up and maintains records, logs and files. Compiles regular and special reports using established formats and procedures. Contacts customers, suppliers or company associates to exchange information. Operates, cleans and maintains various types of equipment for purposes of filming claims, correspondence and other related documents. Receives, sorts, and distributes incoming mail. Develops and makes copies of original film. Verifies unrecognized characters and flags quality issues as they arise. Completes and maintains production logs. Requires a High School diploma or GED; 2-3 years of related work experience; or any combination of education and experience, which would provide an equivalent background. Basic keyboard proficiency and familiarity with basic PC office software required.
Skills:
Required Skills and Abilities: Data Entry, Call center. Bilingual In Spanish.
Timings: 8:30 AM TO 5:00pm
Additional Job Description Details
This role requires to work from office 5 days a week. Additionally the associates may be offered to work from home 1- 2 days week based on training completion, productivity and performance.
Education:
Required Education: HSD