Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered into the computer management system is accurate. Promote customer service environment.Qualifications:Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience1 year of experience performing patient registration and scheduling, medical insurance screening and verification. Equivalent customer service or call center experience and education can be considered in lieu of patient registration, scheduling, insurance screening and verification experience. (Required) Experience in healthcare setting. (Preferred) Telephone call center experience. (Preferred) Functional AccountabilitiesRegistration and Scheduling Services
Children's National Hospital
05/12/2024
Washington,DC