Job Details
Job Title: Wedding and Events Coordinator
Department: Events
Reports To: Senior Events Manager
Job Function:
We are looking for a Wedding and Events Coordinator to join our team! Our ideal candidate has had proven success in a similar role, has pride and attention to detail, is empathetic towards co-workers and guests, and is confident in a fast-paced role. As part of the Goodstone Team, we are committed to inspiring and instilling a passion for excellence and allowing you to excel and grow!
Job Summary/Property Values:
At the Goodstone Inn & Restaurant, we believe our creative and innovative staff is our most valuable resource. Goodstones success depends entirely on our staff's personal development and excitement for the job. We pride ourselves on fostering an environment where individual growth is immeasurable and self-starters can bolster their unique talents and abilities.
Whatever role you may have, it is a vital position and essential to the overall success of the Inn & Restaurant. Therefore, we will not expect anything less than excellence from our team. Our philosophy starts with teamwork, respect, honesty, passion, and integrity. Our select group of professionals works together daily to ensure that the Goodstone provides the highest level of service to our guests, who have come to expect nothing less than perfection.
Job Responsibilities include, but are not limited to:
- Detail events with clients and Events Team to ensure client satisfaction, including speaking and emailing with clients, answers questions, sending Banquet Event Orders for approval, and recording event payments.
- For thoroughly knowing the property and package offerings for Goodstone Weddings, Social, and Corporate Events.
- Conduct research and studies of the local marketplace to capitalize effectively on our venues strengths and competitors weaknesses.
- The position requires the candidate to follow defined event processes and to be self-motivated to follow and report on those processes.
- For providing support during the day of events to ensure the success of each event.
- For creating Event Orders for events and assisting with rental orders.
- Coordinates with the event host on all aspects of the banquet function.
- Oversee all aspects of assigned banquet function activities, ensuring that food counters are correctly set and ready for execution at the appointed time.
- Ability to respond quickly and accurately to guest services and other departments.
- Work with clients to create accurate guest room lists, and room resumes for each event.
- Create event-printed materials, such as menus, agendas, or signs.
- Display good customer relation skills and take the initiative to greet guests in a friendly manner.
- Plan the event course and orchestrate its completion promptly, quietly, and courteously.
Preferred Education and Experience:
- Degree preferred but not required
- years of proven hotel group/event experience, specifically in corporate/catering service segments
- communications and presentation abilities
- negotiations skills
- organization skills
Knowledge, Skills, and Abilities
- Ability to define and follow standard event processes
- Ability to communicate effectively verbally and in writing
- Ability to problem-solve
- Basic knowledge of Audio-Visual components
- be able to speak, read, write, and understand English
- be able to work well with coworkers
- be able to multi-task, prioritize, and work in an effective and efficient manner
- be able to work with a sense of urgency while remaining calm, pleasant, and detailed oriented
- to lift up to 40 lbs.
Company Perks and Benefits:
- We offer full benefits starting on day 61 (Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, Life Insurance, etc.
- 401-K Match after a year
- Vacation and Sick Time
- Employee Referral and Bonus Plan
Work Environment:
This job operates in a professional hospitality environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
- be able to work effectively in a fast-paced, stressful environment, communicate with others, and effectively interact with guests
- be able to accept constructive criticism from supervisors
- be able to change activity frequently and cope with last-minute room changes
- be able to work inside and out in all weather conditions
- be able to maintain all cleaning equipment and materials in a safe and sanitary working condition
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently expected to stand for long periods, walk, climb stairs comfortably, use hands to finger, handle or feel, and reach with hands and arms. The employee also requires the ability to lift products occasionally, including supplies of up to 50 pounds.
Additional Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time or without notice.