Job Details
General Responsibilities:
The Logistics Compliance Analyst is responsible for managing reviewing, researching, and challenging all charges and performance related to inbound and outbound logistics functions. Track and fight all valid customer deductions and penalties.Track and fight all incorrect charges on Inbound Freight for all modes, air, ocean, parcel, and truck. Leading established cross functional teams focused on compliance to customer shipping requirements, training on new customer routing guides and procedures when applicable. Weekly expectation to summarize findings, develop corrective actions and report results by customer accounts teams.
Examples of Typical Activities (Note these responsibilities may vary)
- Monitor weekly customer online portals to review deductions and penalties for the period
- Lead cross functional teams to research root cause and if needed develop corrective action plans for all locations
- Communicate with internal and external warehouses, customer service rep., sales managers, accounting staff, supply chain planners and Logistics personnel to ensure that customer expectations are being met or exceeded
- Interact with customer Logistics managers and customer deduction specialist to research deductions and penalties
- Review all Inbound supplier data for accuracy and compliance
- Develop KPI tracking and score cards for both Inbound and Outbound Compliance
- Review all FedEx shipments for over charges, accuracy, and proper allocation of cost, as well as overall Performance.
- Responsible to report all deduction and penalty findings and resolutions to upper management weekly
- Work with Evenflo accounting team to ensure alignment and that financial reporting is consistent
Required Experience Bachelor's Degree or equivalent experience in Logistics and/ or Supply Chain.
1 to 3 years of experience required.
Required Technical Competencies- Excellent Verbal and Written Communication Skills
- Proficient in Microsoft Office Suite (emphasis on Excel), Internet based tracking systems
- Experience with ERP system, Preferably Microsoft Dynamics 365
- Organization skills
- Project Management skills
- Team leadership
Desired Technical Competencies- Familiar with Retail Industry compliance requirements
- Familiar with Global Logistics flow
Required Behavioral Competencies- Builds Strategic Working Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
- Information Monitoring - Sets up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
- Quality Oriented - Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time.
- Stress Tolerance - Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and to the organization.
- Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learning through their application.
- Customer Focus - Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships.
EEO/AA Employer