Job Details
Role PurposeThe purpose of the role is to create exceptional architecturalsolution design and thought leadership and enable delivery teams toprovide exceptional client engagement and satisfaction.DoDevelop architectural solutions for the new deals/ majorchange requests in existing dealsCreates an enterprise-wide architecture that ensures systems arescalable, reliable, and manageable.Provide solutioning of RFP s received from clients and ensure overall design assuranceDevelop a direction to manage the portfolio of to-be-solutionsincluding systems, shared infrastructure services, applications in orderto better match business outcome objectivesAnalyse technology environment, enterprise specifics, clientrequirements to set a collaboration solution design framework/architectureProvide technical leadership to the design, development andimplementation of custom solutions through thoughtful use of moderntechnologyDefine and understand current state solutions and identifyimprovements, options & tradeoffs to define target state solutionsClearly articulate, document and sell architectural targets,recommendations and reusable patterns and accordingly propose investmentroadmapsEvaluate and recommend solutions to integrate with overalltechnology ecosystemWorks closely with various IT groups to transition tasks, ensureperformance and manage issues through to resolutionPerform detailed documentation (App view, multiple sections &views) of the architectural design and solution mentioning all theartefacts in detailValidate the solution/ prototype from technology, cost structure andcustomer differentiation point of viewIdentify problem areas and perform root cause analysis ofarchitectural design and solutions and provide relevant solutions to theproblemCollaborating with sales, program/project, consulting teams toreconcile solutions to architectureTracks industry and application trends and relates these to planningcurrent and future IT needsProvides technical and strategic input during the projectplanning phase in the form of technical architectural designs andrecommendationsCollaborates with all relevant parties in order to review theobjectives and constraints of solutions and determine conformance withthe Enterprise Architecture.Identifies implementation risks and potential impacts.Enable Delivery Teams by providing optimal deliverysolutions/ frameworksBuild and maintain relationships with executives, technicalleaders, product owners, peer architects and other stakeholders tobecome a trusted advisorDevelops and establishes relevant technical, business processand overall support metrics (KPI/SLA) to drive resultsManages multiple projects and accurately reports the status ofall major assignments while adhering to all project management standardsIdentify technical, process, structural risks and prepare a riskmitigation plan for all the projectsEnsure quality assurance of all the architecture or designdecisions and provides technical mitigation support to the deliveryteamsRecommend tools for reuse, automation for improved productivityand reduced cycle timesLeads the development and maintenance of enterprise frameworkand related artefactsDevelops trust and builds effective working relationshipsthrough respectful, collaborative engagement across individual productteamsEnsures architecture principles and standards are consistentlyapplied to all the projectsEnsure optimal Client EngagementSupport pre-sales team while presenting the entire solution designand its principles to the clientNegotiate, manage and coordinate with the client teams to ensure allrequirements are met and create an impact of solution proposedDemonstrate thought leadership with strong technical capability infront of the client to win the confidence and act as a trusted advisorCompetency Building and BrandingEnsure completion of necessary trainings and certificationsDevelop Proof of Concepts (POCs),case studies, demos etc. fornew growth areas based on market and customer research Develop and present a point of view of Wipro on solution designand architect by writing white papers, blogs etc. Attain market referencability and recognition through highestanalyst rankings, client testimonials and partner credits Be the voice of Wipro s Thought Leadership by speaking inforums (internal and external) Mentor developers, designers and Junior architects in theproject for their further career development and enhancementContribute to the architecture practice by conducting selectioninterviews etcTeam Management ResourcingAnticipating new talent requirements as per the market/ industrytrends or client requirementsHire adequate and right resources for the teamTalent ManagementEnsure adequate onboarding and training for the team members toenhance capability & effectivenessBuild an internal talent pool and ensure their career progressionwithin the organizationManage team attritionDrive diversity in leadership positionsPerformance ManagementSet goals for the team, conduct timely performance reviews andprovide constructive feedback to own direct reportsEnsure that the Performance Nxt is followed for the entire teamEmployee Satisfaction and EngagementLead and drive engagement initiatives for the teamTrack team satisfaction scores and identify initiatives to buildengagement within the teamStakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalDelivery teamsReview of architectural process deployment in engagements,escalation management, issue resolution Pre-sales teamFor solutioning and architectural design purposePractice teamsTo understand the different solution portfoliosHolmes engineering and roll outFor automation purposeTalent Transformation Team, Competency GroupPlan and support delivery of Technical Trainings, knowledgesharing HRBPFor hiring and managing resourcesFinanceRevenue / budgetsTalent acquisition teamRecruitment ExternalVendors/ PartnersFor strategic alignment and partnerships, training Industry forums Best practices, market intelligence, knowledge sharingDisplayLists the competencies required to perform this role effectively:Functional Competencies/ SkillDomain/Industry Knowledge Awareness and knowledge of broadeconomic, demographic, technological and global trends within ownecosystem ExpertMarket Intelligence Deep specialized understanding of theecosystem practice, overall market & competition and nuances ofdelivery in that domain MasterSystems Thinking Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - ExpertLeveraging Technology In-depth knowledge of and mastery overecosystem technology that commands expert authority respect MasterAsset reusability ability to re-use the assets to ensurescalability and optimization - ExpertTechnical knowledge architecture design principles,framework and documentation - ExpertCompetency LevelsFoundationKnowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.CompetentConsistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.ExpertApplies the competency in all situations and is serves as a guide toothers as well.MasterCoaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.Behavioral Competencies Strategic perspectiveTechnology AcumenInnovationManaging ComplexityClient centricityExecution excellenceChange agilityPassion for resultsNurturing peopleExecutive presenceDeliverNo.Performance ParameterMeasure1.Support sales team to create wins% of proposals with Quality Index >7, timely support of theproposals, identifying opportunities/ leads to sell services within/outside account (lead generation), no. of proposals led2.Delivery supportCSAT, delivery as per cost, quality and timelines, Identify anddevelop resuable components, utilization %, Recommend tools for reuse,automation for improved productivity and reduced cycle times3.Capability development% trainings and certifications completed, increase in ACEcertifications, thought leadership content developed (white papers,Wipro PoVs)4.Team ManagementTeam attrition %, Employee satisfaction score Microsoft Dynamics AX 2012 - Retail