Job Details
patient service rep.overland park , kansasposted may 10, 2024job detailssummary$20 - $21 per hourtemp to permhigh schoolcategory office and administrative support occupationsreferenceAB_4532489job detailsWe are seeking a Customer Service Rep/Patient Service Representative to work on site with a growing healthcare organization located in Overland Park, KS, 66207. In this role you will be responsible for communicating with patients in person and over the phone. The right candidate will have excellent communication skills, and attention to detail. Previous experience working in healthcare settings is a plus. Must be available to work onsite, second shift. Hours: 11:00am 8:00pm , Monday Friday Address: Overland Park, KS, 66207 Pay: $21.00 an hoursalary: $20 - $21 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: High SchoolResponsibilitiesNeed customer service for overflow help with ACESAccuracy creating accounts and casesUpdating information in accounts from Med Billers and ACESPrevious work experience in Specialty Pharmacy or Customer ServiceProfessional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and keyboarding skillsExperience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills.Ability to function in a high-volume, fast-paced environmentDependable and good work ethicAbility to accept and implement feedback and coachingExperience working with databases (CRM preferable) or a tracking system; Salesforce CRM experienceExperience working in a healthcare/pharmaceutical industry environmentUnderstanding of challenges associated with patients' medical conditionSkillsCustomer ServicePatient SchedulingHealthcare System NavigationCall Center SupportHealth Insurance PoliciesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.get in touchwe are here to help you with your questions.LSleah ...@randstadusa.com