Job Details
Location(s)
The Motor Pool Dispatcher is responsible for performing dispatching and administrative support duties for Transportation department.
* Interpret and monitor compliance for policies, regulations and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.).
* Fill routes based on driver availability daily and then develop and update driver schedule daily.
* Set up daily tractor/trailer assignments for drivers.
* Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
* Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
* Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
* Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.
* Understand DOT hours of service and ensure driver compliance.
* Verify equipment "readiness" with Transportation Shop.
* Call customers to inform them of variances in delivery times.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers.
* All other duties as assigned.
Essential Job Responsibilities:
* Valid Driver's License
* Have excellent written and verbal communication skills to coordinate with a variety of individuals.
Supervisory Responsibilities: No
Work Environment:
* Required job duties are performed in an ambient outdoor environment, which would include varying conditions (rain, snow, ice, heat, wind, cold, etc).
* The position may also be required to travel throughout the yard and the transfer station either by walking or driving.
* Physically active.
* The noise level in work environment is frequent.
* The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.
We are an Equal Opportunity Employer
Qualifications:
Eligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, short term disability insurance, and long-term disability insurance. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers up to twelve weeks of paid maternity leave, when applicable, 5 days of paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Some employees may be eligible for discretionary and/or metric-based bonuses dependent on their position. The company also provides an Employee Assistance Program.