Job Details
ABOUT THE POSITION:
Library Student Assistants, Level 3, work closely with staff at The Claremont Colleges Library in serving its users. They receive the highest level of student worker training in a designated library department or unit, working independently, taking on special projects, organizing and supporting library events, participating in assessment projects, serving on consortium and library committees, and leading other student workers in training and setting priorities for each shift.
Essential Functions:
- Opportunity to work in a specialized department in the library with the highest level of student assistant training.
- Provide leadership to other student assistants, which includes training, mentoring, and setting priorities for each shift.
- Work on special projects, such as creating training materials, gathering data for assessment projects, developing new services, and organizing library events and workshops, etc.
- Work independently on tasks or at service points with or without library staff in the building.
- Serve on Claremont Colleges Library committees.
- Provide a high level of customer service to all users, whether over the phone, in person, or processing requests.
- Read all communication from library staff and remain current on library policies and procedures.
- Arrive on time for scheduled shifts and pick up additional shifts as needed.
- Attend student assistant program meetings/socials and additional training sessions as needed or required.
- Adhere to the strict confidentiality policies of the library.
- Record usage statistics and gather additional data as requested.
- Contribute to one-time and continuing data-gathering, analysis, and assessment projects.
- Perform other related duties as assigned.
Essential Requirements:- Currently enrolled and attending one of The Claremont Colleges.
Required Knowledge and Critical Skills: Individuals must possess knowledge, skills, and the ability to successfully learn and perform the essential functions of the position, with or without reasonable accommodation, using some other combination of skills and abilities.
- Strong interpersonal and communication skills (written and verbal).
- Strong customer service focus.
- Ability to establish and maintain cooperative working relationships.
- Ability to learn and perform new tasks quickly and effectively.
- Punctuality, dependability, and flexibility.
- Attention to detail.
- Ability to work independently and take initiative.
- Skilled in technology used by the library to share information and create training materials.
- Ability to lead, train, and mentor other student workers.
- Ability to set priorities for each shift and make sure necessary tasks are completed.
Preferred Knowledge, Skills, and Abilities: All student assistants will receive regular training to provide them with the knowledge, skills, and abilities listed below.
- Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
- Expertise with the online catalog, electronic resources, and technology used in the library.
- Familiarity with events, facilities, collections, services, and policies at the Claremont Colleges Library, the Claremont Colleges, and The Claremont Colleges Services (TCCS).
- Advanced knowledge of technology for assisting patrons, creating training materials, etc.
Work Schedule:Students average 8-19 hours weekly, including evenings and weekends. Shifts may be available during breaks from classes on request.
COMPENSATIONPay: $17.00 per hour.
ADA/OSHA:This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.
Equal Opportunity Employer:TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.