Job Details
**Supervisor, Food Service**
* **Job ID:** 931799564
* **Status:** Full-Time
* **Regular/Temporary:** Regular
* **Hours:** 8:00am-4:30pm
* **Shift:** Day Job
* **Facility:** UPMC Susquehanna Muncy
* **Department:** Dietary
* **Location:**
* **Union Position:** No
* **Salary Range:** $18.94 to $28.40 / hour
**Description**
****UPMC is currently hiring for a Food Service Supervisor at their Muncy facility. This is a full time position with hours from 8:00am-4:30pm. Weekends and holidays are not required unless necassary! Must be Servsafe certified or completed within the first 6 months of hire.****
**Purpose:**
Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.
**Responsibilities:**
* Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
* Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
* Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
* Contribute to the relevant and timely performance feedback to associates through the performance review process.
* Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
* Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
* Conduct and document service recovery on all customer complaints as per operational guidelines.
* Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
* Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
* Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
**Qualifications**
HS Diploma/GED required 3 years relevant experience required 1 year relevant leadership experience required
**Licensure, Certifications, and Clearances:**
SafeServe Certified or must be completed within 6 months of hire
* Servsafe Certified
* Act 31 Child Abuse Reporting with renewal
* Act 33 with renewal
* Act 34 with renewal
* Act 73 FBI Clearance with renewal
* **UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Total Rewards**
More than just competitive pay and benefits, package cares for you in all areas of life because we believe that youre at your best when receiving the support you need: professional, personal, financial, and more.
At UPMC, were driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation