Job Details
We are seeking an enthusiastic and customer-oriented Leasing Consultant to join our client's team. The ideal candidate will have excellent customer service skills, be highly organized, detail-oriented, and tech savvy.
Responsibilities:
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective and current residents meet.
- Answer incoming calls and handle them accordingly, providing exceptional customer service to prospects and residents.
- Greet prospective residents and qualify their needs and preferences professionally.
- Present the property and available apartments to prospects, highlighting features and benefits.
- Provide a positive and engaging experience for prospects during apartment tours.
- Stay informed about local market conditions and contribute ideas to improve property marketing and resident satisfaction.
- Proactively manage sales, outreach, prospecting, and lead generation to convert leads into sales.
- Complete lease applications, assist with application verification, and notify prospective residents of results.
- Prepare necessary communications and complete all lease paperwork, including related addenda.
- Accept rent and deposits from residents.
Requirements:
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Highly organized and detail-oriented.
- Positive attitude and willingness to succeed.
- Tech-savvy, with proficiency in Yardi, MS Suite, Outlook, and SharePoint (Rent Caf experience is a plus).
- Flexibility to work 40 hours per week, including weekends as needed.