Job Details
Job Type
Full-time
Description
NG Private Utility Locators prioritize client relationships and market development while also focusing on completing field work and delivering reports promptly to maintain a strong reputation. Here's a breakdown of the key day to day responsibilities and priorities for NG Private Utility Locators:
1. Client Relationship Building: Cultivating strong relationships with clients is a top priority. This involves understanding their needs, addressing concerns, and ensuring their satisfaction with the services provided. Actively seeking opportunities to expand business with existing clients and identifying potential new clients to grow the company's market presence.
2. Market Development: Taking initiative to build and expand the market in which NG operates. This may involve identifying new geographic areas or industries where utility locating services are in demand. Staying informed about industry trends and competitive landscape to identify growth opportunities.
3. Field Work: Performing field work related to utility locating, which includes using specialized equipment and techniques to accurately identify and mark subsurface utilities. Ensuring the safety of field operations and adhering to all safety protocols and regulations.
4. Report Generation: Generating detailed and accurate reports and deliverables based on the results of field work. These reports are crucial for clients to make informed decisions about construction or excavation projects.
5. Timely Delivery: Meeting deadlines for delivering reports and other project deliverables to clients. Timeliness is essential to maintaining client satisfaction.
6. Reputation Management: Upholding NG's exemplary reputation in the markets it serves. This involves consistently delivering high-quality services, adhering to industry best practices, and addressing any issues promptly and professionally. Taking steps to resolve any disputes or challenges that may arise during projects in a manner that preserves the company's reputation.
7. Continuous Improvement: Seeking ways to enhance the efficiency and accuracy of field work and reporting processes. Encouraging a culture of continuous learning and improvement among the team.
In summary, NG Private Utility Locators place a strong emphasis on client relationships, market development, and maintaining a sterling reputation in their industry. The combination of technical expertise, client-focused service, and a commitment to excellence is essential for success in this role and for the continued growth of the company. The position performs related duties as required. This position works both at home and at job sites.
Requirements
1. Versatility: Excels in diverse work environments and enthusiastically embraces new experiences.
2. Independence: Demonstrates strong time management skills and thrives while working autonomously.
3. Client-Centric: Commits to delivering exceptional service daily, focusing on expanding our client base and upholding quality and safety standards.
4. Professionalism: Consistently presents a professional demeanor in all written and verbal interactions and approaches tasks with meticulous preparation.
5. Initiative: Exhibits self-motivation and a proactive attitude to exceed client expectations consistently.
6. Growth Mindset: They should possess a growth-oriented mentality, constantly seeking market growth and development opportunities and embracing challenges as chances for learning and improvement.
7. Inquisitive Nature: Maintains an innate curiosity about the latest industry trends and emerging technologies.
8. Core Values: Possesses a strong ethical compass rooted in values such as Integrity, Mutual Respect, Growth Mindset, Teamwork, and Safety.
9. Eagerness to Learn: A solid desire to acquire new skills, including proficiency in operating GPR and other specialized equipment, prioritizing safety and excellence.
10. Technical Proficiency: Demonstrates proficiency in electromagnetic locating, GPR(preferred, not required, and basic utility mapping tools.
11. Physical Aptitude: Capable of handling physical tasks, including lifting up to 60 pounds, extended periods of walking on concrete, and comfortable working on construction sites of various sizes.
12. Flexibility: Adaptable to a flexible work schedule, including potential night and weekend shifts as needed to meet project demands.
13. Substance-Free: Willing and able to pass a drug screening as part of pre-employment and randomized site-specific drug testing performed by our clients.
14. Valid Driver's License: Holds a valid driver's license with a clean driving record.
15. Geographic Proximity: Resides within a 30-50 mile radius of the designated city or is open to relocating to meet job location requirements.
Benefits include Health/Dental/Vision Insurance, PTO, 401K with match, company vehicle, company phone, company laptop
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
In compliance with federal and state equal opportunity employment laws, NG Companies is an affirmative action/equal opportunity employer and does not discriminate in regard to race, color, national origin, religion, disability, age, or gender.
Salary Description
$50-$65k + bonus