Job Details
**Job Summary:** * Forecast goals and objectives for the department and strive to meet them.
* Supervise stock order procedures
* Develop and administer an aggressive parts sales strategy to produce profit
* Ensure high-quality level of service provided to customers both internal and external
* Analyze sales, expenses and inventory to maintain profit goals
* Oversee and resolve customer complaints quickly and effectively
* Determine parts sales methodologies and job flows to maximize the effectiveness, efficiency and customer satisfaction of the parts functions.
* Develop and monitor performance standards and measurements.
* Develop and maintain all parts efficiency and management reports and reporting methods.
* Provide the direction and leadership required to achieve professional parts sales and parts processes at profitability and customer service/customer satisfaction standards.
* Conduct regular parts meetings and training sessions to communicate company objectives and policies, to develop specialized skills and to encourage employee participation and personal growth.
* Observe parts personnel in job circumstances and provide the coaching necessary to develop additional skills, job effectiveness and efficiency to maintain high quality work in the department.
* Supervise all direct reports and provide individuals the guidance required for them to reach both their corporate and personal goals.
* Continually monitor the progress of the department and individuals in parts group toward the customer satisfaction, market penetration and profit goals.
* Conduct regular (not less than monthly) meetings with the parts group personnel to compare performance with standards and goals.
* Take necessary action(s) to assist individuals in achieving their goals.
* Develop on-schedule sales and expense budgets in conjunction with the supervisors and lead hands.
* High School Diploma or GED
* Preferred Technical Degree with emphasis on Equipment Operation and/or General Management.
* Preferred experience as manager with the responsibility for service functions, including supervision of personnel.
* Medical, Dental & Vision Insurance
* Flexible Spending Account
* Company Paid Life Insurance and AD&D
* Voluntary Life and AD&D
* Company Paid Short Term Disability
* Company Paid Long Term Disability
* Employee Assistance Program
* 401K Plan + Match
* Paid Holidays and generous PTO
* Paid Training and Development
* Family Owned and Operated
* Wellness Incentives
* Discounts on products and services
* Quarterly and Annual Company Bonuses
* Profit Sharing
* Celebration Luncheons Quarterly
* Annual Holiday Party
* All coworkers get bi-annual funding for new clothing options
* Quarterly all coworker tours
* Anniversary Gifts
* Career advancement opportunities, promote from within
* Work closely with the communities that we serve
* Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
* Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
* This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening and speaking with internal and external clients.
**Who We Are:** Since1945 Leppo Rents has been serving the compact construction market in Northeast Ohio, Texas, Alabama, and Florida. We are a proud Bobcat, JLG, Hydro Mobile, and Doosan dealer with approximately 200+ employees, eight different retail locations throughout Northeast Ohio and, recently, one location in Midland, Texas and two each in Alabama and Florida. Our company is growing and currently ranked the country's 72nd largest equipment rental company.**Apply for Parts Department Manager**
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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 2/19/2022