Job Details
****Company:****
Finning Canada****Number of Openings:****
1****Worker Type:****
Permanent****Position Overview:****
The Customer Service Representative - Trench Shoring is responsible for the efficient and effective customer service at the rental counter. This position performs rental transactions, transportation request, assists in prioritizing orders and returns and performs a variety of administrative functions.****Job Description:****
**Major Job Functions:**
* Provides efficient and effective customer service at the rental counter ensuring company standards are met
* Interfacing with the customers by telephone or in person in a prompt, courteous, business-like manner
* Performs inside sales of all products and services, including rentals that the company offers
* Draws up rental and sales contracts
* Processes equipment returns and closes rental contracts.
* Performs other equipment inquiries through the companys computerized programming
* Uses and maintains knowledge of the purchase order system.
* Completes transportation request
* Keeps paperwork current to insure prompt action on all transactions.
**Specific Skills & Knowledge:**
* Exceptional customer service skills
* Must understand urgency of rental business, familiar with construction phases, and project conditions for timing of approaching customer and rental products application suggestions.
* Knowledgeable of rental fleet and be able to increase customer awareness of product offerings and product applications
* Able to work in a fast paced environment
* Able to work under extreme pressure, deadlines and repetitive tasks
* Flexible working hours based on demand in peak seaso
**Experience:**
* Several years of direct sales experience
* Trench Shoring industry experience is an asset
W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
location5 Locationslocation9 LocationslocationEdmonton, AB, CA