Job Details
diptyque- Luxury Fragrance House has established itself as one of the leading, innovative brands in the home and personal fragrance market today. We are seeking an energetic, results-driven Regional Sales Manager to join our sales team. The candidate will develop, own and execute a strategic plan to ensure sales budgets are delivered. In this role you will oversee all sales and distribution in your assigned region, ensuring the brand s vision is carried out across the region.
Key Accountabilities
Management
- Manage, lead, motivate, and supervise sales team (direct and retailer staff) to reach sales goals
- Create a high-performance culture and team
- Ensure the team is aligned, engaged and empowered to deliver results
- Recruit, hire, retain, and develop the best people for skills and culture
- Establish and maintain deep relationships with retail partners and ensure they have the right business driving strategies and are properly serviced
- Manage and supervise field sales team to ensure sales budgets are achieved; Includes managing direct staff and dedicated retailer staff (co-manage)
- Actively lead and engage in talent development to create high-performing talent
- Analyze staffing performance and productivity to establish opportunities
- Clearly identify performance strength by team member and manage coaching/development plan accordingly
- Provide constructive feedback in-store during each visit to ensure staff is in-line with brand standards and given tools to grow
- Complete annual and mid-year performance reviews to highlight successes and discuss opportunities for growth
- Responsible for ensuring wholesale department are fully staffed and trained
- Manage effective T&E budgets by person, by region
Sales Strategy
- Achieve weekly, monthly, and annual sales budgets by region
- Collaborate with National Account Manger in building and executive effective sales-driving strategies
- Prepare and present sales analysis weekly and monthly
- Hold, direct and execute sales strategy and planning meetings every season with every door
- Proactively negotiate events and additional exposure at store level
- Plan and execute store events including presentations to customers
- Identify and monitor best clienteling strategy per door in terms of outreach and customer loyalty
- Identify regional marketing and PR opportunities
- Build and maintain deep relationships with local store management teams
- Analyze and report on monthly sales performance
- Monitor competition initiatives in store and provide qualitative feedback on product launches
- Manage with laser focus attention new door opening coordination with store on installation date, arrival of stock (sellable & non-sellable), hiring of staff in anticipation, local marketing launch, etc.
Education
- Ensure new and existing team members are properly onboarded and complete all education chapters
- Identify Education opportunities and collaborate with the Education team to facilitate region trainings: request budget and support from Education Team
- Ensure Field Sales team updated Education journey tracker for every line assigned team member
- Train new sales department hires in company processes and procedures
Visual Merchandising
- Maintain a high level of visual merchandising execution in line with brand guidelines
- Constant communication with corporate office and wholesaler to alert, improve and increase brand image in each store
- Identify space and location opportunities and communicate to account leads
Key Requirements
- Bachelor s degree in business or related field preferred
- 7+ years sales management experience, luxury beauty preferred
- Established relationships with some, or all prestige retailers i.e. Nordstrom, Saks Fifth Ave, Bergdorf Goodman, Neiman Marcus, etc.
- Proven track record of achieving sales target results
- Extensive experience developing & executing sales and education strategies and plans
- Proven ability to negotiate
- Analytical thinking and solution driven
- Experience planning, executing, reporting, and presenting
- Computer literate and proficient using Microsoft Suite (Excel, Word, PowerPoint)
- Natural leader with proven ability to manage teams remotely
- Excellent communication and presentation skills
- Team player with strong interpersonal skills
Travel: 40% outside of home market