Job Details
AUTO FINANCE SPECIALIST (Sales & Service Department)
Are you an Auto Sales professional, Auto Sales Manager, and/or an Auto Finance Manager with sales and F&I experience?Are you tired of the long hours and the challenges, changes and stress in the dealership?CUTX is looking for experienced candidates that are well versed in auto sales and F&I.CUTX has a world class team and high energy work environment.We are employee focused and member experience oriented.Our Auto Finance Specialist have the potential to earn up to $150,000 with Salary plus commission, excellent hours, excellent benefits, world class onboard training and a 3 month guarantee as you complete training and build your portfolio and member pipeline.We are hiring so contact us today!
**Bilingual in Spanish required**
Working in our call center and/or one of CUTX store locations our Auto Finance Specialist will work directly with our members to develop relationships that help with any disconnects in the auto sales process and builds trust in selling quality ancillary products that are competitively priced. You will build rapport with members that will establish a network of referrals while working in a high-volume sales and service environment.
Major Duties and Essential Functions
- Realize that business is built on member satisfaction and devote himself/herself to guarantee satisfaction of members
- Determine member needs by asking questions and listening to responses
- Sell financing and ancillary products to our members
- Answer inbound calls about new and existing loan applications
- Proactively discuss and refer additional products to internal partners
- Meet established monthly objectives
- Make outbound calls to existing leads to educate members on decisions and possible alternative solutions
- Maintain an efficient workflow of all finance office processes
- Work with Auto Finance Coordinator to ensure timely and accurate execution of loan processing
- Understand the terminology of the automobile business and keep abreast of technological changes in the products
Positions directly supervised: N/ASpecific knowledge, skills, and abilities required for this position: - Must have a service-oriented attitude
- Must be Goal-oriented
- Must have strong listening skills and excellent verbal communication skills
- Problem solving competence with a strong attention to detail
- Must have the ability to multitask, prioritize, and adapt to a constantly changing environment
- Proficient computer ability including Windows PC Navigation skills
- Strong desire to learn in a fast-paced environment
- Must be a TEAM player and be able to help and rely on others
Education and Experience:High School diploma or equivalency and at least two (2) years Credit Union experience, automotive industry, F&I and/or sales experience. Stable career with previous employers. Must be customer oriented, self-motivated team player with effective communication skills. Must be computer literate and able to type a minimum of 30 wpm. Work experience with or in car dealerships a plus. Bilingual candidates (Spanish/English) are beneficial. Experience in a consumer lending role, or other sales-related experience. Must have a proven track-record of setting and meeting/exceeding personal and departmental goals.
Physical Activities and Requirements of this PositionCATEGORYDESCRIPTIONFinger Dexterity
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Grasping
Using fingers and palm on an object.
Talking
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Repetitive Motions
Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Hearing
Able to hear average or normal conversations and receive ordinary information.
Average Visual Abilities
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Sedentary Work
Sitting part of the time.Exerts up to 10 lbs. of force occasionally.
Working Conditions of this PositionDESCRIPTIONFew.No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required.
Mental Activities and Requirements of this PositionReasoning Ability:The ability to use common sense or logic.
CATEGORYDESCRIPTIONDetailed
Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables.
Mathematical Ability:Basic
Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times.
Language Ability:The level of ability required to communicate and understand written and oral language.
Typical
Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public.
Compliance requirement:The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position.
DisclaimerThe information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)