Job Details
**CA-WA Mortgage Retail Sales Associate (SAFE)**
Location: Los Gatos, California **Job ID** R-136714 **Job Description:**
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
**About this role:**
Wells Fargo is seeking an CA-WA Mortgage Retail Sales Associate (SAFE) in Consumer Lending as part of Home Lending. For additional information on this line of business, refer to the external Careers Site at .
**In this role you will:**
* Work under the guidance of a senior Mortgage Retail Sales Consultant to produce high quality residential mortgage loans that meet Wells Fargo Home Mortgage guidelines. Strong sales and organizational skills are essential.
* Build relationships focused on borrowers with realtors, builders, financial professionals, bank store, past customers, and other non-traditional sources
* Provide high quality loans to attain excellent customer service
* Obtain customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
* Understand real estate appraisals, title reports, and real estate transactions
* Interact with customers to understand their needs and provide them with a high quality loan service
* Analyze detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk
* Develop knowledge of company products, policies and procedures, and underwriting requirements
* Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of generating loans
* Provide information regarding the loans to consultants and functional colleagues
* Develop and maintains a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
**Required Qualifications:**
* 1+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
**Desired Qualifications:**
* Mortgage industry experience
* Basic Microsoft Office skills
* Excellent verbal, written, and interpersonal communication skills
* Customer service experience
**Job Expectations:**
* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position
* Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
* Ability to lift 20+ pounds
* Reliable transportation
* Ability to work nights, weekends, and/or holidays as needed or scheduled
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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