Job Details
Benefits:
Bonus based on performance
Benefits/Perks
Competitive Compensation
Health Benefits
Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
We will train:
Collect and document information from callers
Client/Driver schedule assign drivers route in the most efficient way.
Oversee driver schedules dispatch or rearrange drivers to cover the requested trips.
Drive clients if necessary to accommodate as many trips as possible.
Answer calls and give quotes.
Monitor driver s performance/behavior based on feedback from clients, families, and medical facility staff.
Communicate with social workers, clients, and family members regarding insurance eligibility, change in schedules, and issues that may arise.
Qualifications
High school diploma/GED
Ability to work well under pressure
Clean driving record
Basic computer skills
Be able to lift >50 lbs.
Fast learner
Problem solver
Bilingual - Spanish speaking (preferred)
Interpersonal skills