Job Details
Blown Glass Merchandise Shop Team Lead
Tracking Code 15242-687 Job Description **March 8, 2021 through January 7, 2022**
**Summary:** Supervises and coordinates activities of workers in a retail shop and provides leadership in the overall shops activities of a quality and nature that will result in meeting and exceeding customer expectations.
**Essential Duties and Responsibilities** include the following: (Other duties may be assigned)
* Assigns duties to workers and schedules break periods, work hours and vacations.
* Trains workers in company policies and procedures and job duties.
* Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
* Inspects merchandise to ensure that it is correctly priced and displayed.
* Recommends additions to or deletions of merchandise assortments.
* Assists team members in all functions pertaining to the POS system.
* Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests and selling merchandise. Must be able to manage difficult or emotional customer situations.
* Keeps record of sales, prepares inventory of stock and orders supplies.
* Maintains harmony among workers, resolves grievances and focuses on solving conflict, not blaming.
* Effectively performs PIC/Host duties as requested by management.
* Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
**Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Benefits Offered**
* Free admission to Herschend Family Entertainment theme parks and water parks
* Complimentary Silver Dollar City Attractions tickets to share with your favorite people
* Access to a low-cost health clinic, which features a full-service doctors office
* Free or reduced admission to many local shows and attractions, plus other local discounts
* Discounts on food, merchandise and lodging at Herschend Family Entertainment properties
* Eligible full-time employees also receive health insurance, profit sharing and 401(k)
Equal Opportunity Employer/ Disabled/ Veterans
Required Skills **Must be at least 18 years of age.**
Required Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Job Location Branson, Missouri, United States Position Type Full-Time/Regular Salary 12.00 - USD ** Apply**
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