Job Details
COMPANY OVERVIEW
PremierBank is a true community bank with the goal of focusing always on our customer relationships and serving as a trusted financial resource for the communities that we serve. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce .
TITLE: Deposit Operations Specialist
LOCATION: Fort Atkinson Main Branch
SCHEDULE: 40 hours per week *ROTATING SCHEDULE* between 7 am - 6 pm Monday through Friday. The employee will have the same schedule for a week at a time. Example: if an employee has the earlier time, they will work 7am-4pm for the entirety of that week, the following week, it may be 8am-5pm or 9am-6pm depending on projects.
JOB SUMMARY
PremierBank is seeking a reliable team player to provide excellent customer and staff support for all deposit services via phone and electronic channels. The rotation of job functions requires an analytical problem solver with strong decision-making abilities, technical aptitude and a proactive mindset. Additional keys to success include effective communication, ability to multitask and maintain accuracy in a fast-paced environment.
RESPONSIBILITIES
- Complete daily updates, printing, report writing, and retention utilizing IBM mainframe technology
- Troubleshoot and maintain electronic services (mobile, ACH, e-statements, etc.)
- Perform branch capture imaging, foreign check special handling and document storage
- Process cash letters - paper and electronic (ACH) including adjustments and returns
- Answer customer and staff inquiries regarding deposit products and services
- Accurately complete incoming and outgoing domestic and international wire transfers
- Resolve exceptions, stop payments, disputes, and fulfill research requests
- Finalize end of day, calculate cash position and input required closing programs
- Balance applicable general ledgers, ATM Clearing, Internal Accounts and Correspondent Banks
- Work within current regulatory requirements and internal controls
Requirements
SKILLS & ABILITIES - Capable of prioritizing effectively and displays a systematic approach to job functions
- Detail-oriented while seeking efficiencies and continuous improvement
- Ability to work under pressure and maintain professionalism and courtesy
- Critical thinker with an analytical thought process
- Willing to work independently and in team setting
- Demonstrates initiative, energy, and willingness to learn - values continuing education
- Has strong work ethic - is reliable, and requires minimal supervision
- Organizational, planning, and interpersonal skill set required
- Excellent written and verbal skill set a must
EDUCATION & EXPERIENCE - High School Diploma required
- Associate degree in computers or accounting preferred and/or equivalent years of work experience in these fields.
- Banking industry experience strongly desired
- Proficient in MS Office software and able to navigate internet-based systems
BENEFITS - We observe ALL FEDERAL HOLIDAYS!
- Generous PTO package (Starting on Day ONE!) and Floating Holidays!
- 401(k) with substantial company Match AND immediate vesting!
- Profit Sharing
- Rich Health Plan (HSA & HRA Options - with substantial company contributions!)
- Great Dental Benefits!
- Vision
- Company Paid life insurance
- Company Paid Long & Short-Term Disability
- Generous Tuition Reimbursement Program
OTHER PERKS - Several Employee Celebration Events
- Free Safety Deposit Box
- Substantial new hire and continued yearly allowance for company apparel
- Free Passes to Milwaukee Zoo
- Free Notary Services
GROWTH & STABILITY - We've been around since 1863!
- We cross train because we believe in growing our people
PremierBank is an affirmative action and equal opportunity employer and adheres to EEO Guidelines to offer employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis. All qualified applicants will receive equal consideration for employment. keeping information confidential.