Job Details
Overview
Hey there! We're not your average facilities maintenance company we're a close-knit, down-to-earth crew that knows how to provide exceptional customer service while having a good time. Our mission is simple: to keep customer facilities running at peak performance. We're on the hunt for a full-time Facility Coordinator (Alternate Shift) in Toms River, NJ, who thrives on a more unconventional schedule!
As our Facility Coordinator (Alternate Shift), you'll be the master of maintaining positive relationships with clients and vendors when they need us most during alternative business hours. You ll know you re right for this job if you share our core values: Family, Accountability, Transparency, Integrity, Teamwork, and Quality. You ll quickly learn that we love to have fun, but we don t play around when it comes to our values it s a good thing, trust us!
About the Job What You ll Do:
- Be the superhero of emergency requests on evenings and weekends
- Rock the evening shifts with independence and autonomy
- Work with site managers and vendors to tackle emergency service and maintenance needs
- Provide detailed notes and photos for management
- Onboard and manage vendors, ensuring clients receive exceptional service and SLAs are followed
- Keep clients in the loop throughout the entire job or task
- Handle project pricing with precision, ensuring budgets stay on target
- Showcase your impressive time management skills and excel at prioritizing workloads
- Handle our fast-paced office and call center environment with ease
- Keep the energy high with positive communication with vendors, clients, and team members
- Seek clarification when needed and signal for backup when needed
This job is an on-call, full-time role that primarily takes place on the weekends and evenings. This role is a hybrid of in-office time and remote days. Training will be held in person during regular business hours, Monday to Friday, from 8 a.m. 5 p.m., during the first few months in our Toms River, NJ office.
About You What You ll Bring to the Table:
- You prefer working an unconventional schedule
- A multi-tasker with impressive time management skills
- Self-disciplined and self-motivated (you get stuff done!)
- Resourceful and always proactive when the going gets tough
- All about keeping our clients happy while ensuring budgets stay on target
- Your organizational skills are exceptional
- Strong communication and software skills
- You love being part of a team and helping others
- You're a critical thinker, ready to think outside the box
- You thrive on collaboration and teamwork
- One (1) year of facility maintenance customer service experience
About Us What We ll Bring to the Table:
We're not just here to provide a job we're here to provide an awesome work environment that empowers, supports, and flexes with you. We believe in our people, and our leaders roll up their sleeves with you every day. Oh, and did we mention promotion and long-term growth opportunities are the norm? Yeah, we've got you covered!
Benefits:
- Flexible PTO
- 401K with Company Match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Yearly Bonus Potential
- Hands-On Training
- On Site Fitness Center
- Laptop & Cellphone
Become the MVP of the RMS team! We're all about fostering a family-like culture where we go above and beyond for our employees. You'll always be our top priority because taking care of our own is what we do.
About Retail Maintenance Specialists (RMS)
Retail Maintenance Specialists (RMS) is the preferred facilities maintenance company for mid-sized retailers, restaurants, medical offices, and financial institutions nationwide. We keep facilities running at peak performance through proactive maintenance solutions delivered by hands-on specialists who care for your facility as their own to protect our customers brands, productivity, and bottom line.
RMS is an Equal Employment Opportunity employer.