Program Director


Job Details

We are seeking a dynamic and experienced Program Director to join our team. As a Program Director, you will be responsible for overseeing the development and administration of the Hartford County Youth Advocate Program. You will collaborate with different teams to ensure that the program id executed efficiently and effectively, and that they align with organizational goals and mission. This is an exciting opportunity for someone who is passionate about making a positive impact in the community and wants to lead a meaningful program that make a difference.

Status: Full Time SalariedFLSA Classification: Exempt

Summary of Position: The duties of this position include, but are not limited to, the following: The Program Director is responsible for the overall administration of the Hartford County Program. This includes the provision of client services, personnel management, and budget management.

Specific Tasks Include:

  1. Responsible for all services provided to clients and their families who are referred to the program. Ensure that all clients receive the appropriate number of hours, contacts, services, specified monies and activities as required by contract with the referring authority or the third party payor. Ensure that all services have been authorized or reauthorized by the referring authority or third party payor.
  2. Oversee the intake process including interviewing referrals and appropriate family members along with referring authority staff. In conjunction with the client and family ensure that a service or treatment plan that meets the individual needs of the client and family is developed and implemented. Such plans must be strength-based using the wraparound plan model.
  3. Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as implement any revisions to the plan that result from changing needs or case reviews.
  4. Identify, recruit, hire, train, monitor and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. personnel policies and procedures, including the matching zip code policy for recruiting direct service staff whenever possible. Ensure that staff qualifications meet those imposed by the referring authority or third party payor.
  5. Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies. Promote staff development including the provision of cross-training among staff.
  6. Conduct staff meetings and training sessions for program personnel. Attend staff meeting and trainings as assigned by regional director
  7. Assist staff in creative problem solving, including securing needed professional resources for clients and their families. Ensure that activities for clients and their families involve education, employment, social and other areas of need. Develop plans for discharge which include community linkages that will support the client and family after termination of service.
  8. Ensure that all required timelines and due dates are met. This includes submission of all administrative, fiscal and billing documents and data base information to The Support Center for processing and all reports and documents that are required to be submitted by referring authorities and third party payors.
  9. Manage the local program within budget parameters.
  10. Identify new opportunities and new projects to assists in the growth and development of YAP, Inc. programs and services.


Qualifications/Requirements: Master's Degree in Health and Human Services area(i.e. Social Work, Psychology, Counseling).

  • Commensurate experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree.
  • At a minimum, at least one (1) year previous experience in managing personnel and budgets.


Bilingual speaking applicant a plus!

Position requires valid driver's license, reliable transportation, and current auto insurance coverage.

Benefits Available:

  • Medical/Prescription
  • Dental
  • Vision
  • Short Term Disability
  • UNUM Supplemental Insurance
  • Employee Assistance Program
  • Paid time off
  • Holiday Pay
  • 403(b) Retirement Savings Plan


Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.





 Youth Advocate Programs

 06/01/2024

 Hartford,CT