Job Details
**Description**
*Position at PRO CLUB*
Dedicated to a persons whole health, PRO Club combines fitness, luxury, and family fun to provide everything our members need to live their best life. Besides our state-of-the-art fitness and aquatics areas, PRO Club offers a variety of luxury services in our award-winning spa for guests to feel and look their very best.
We are looking for **part-time** **weekend Aquatics Front Desk Concierges** to be part of our team of service superstars.
As a member of our aquatics guest experience team, you are the face of the brand, a day maker, and the cornerstone of the guests entire experience from beginning to end. As an integral role on our team, you have the power to create lasting experiences through exceptional customer service. The right candidates thrive in a fast-paced environment, are inspired and passionate about health and wellness, possess a genuine love of people, and enjoy the challenge of making each members visit better than their last.
**WHAT YOU WILL DO**
* Instills excellent guest service standards in all situations
* Assists members and cast with scheduling lessons/camps and taking payments
* Accurately checks members and guests in for all appointments and/or classes
* Maintains appropriate and timely communication via phone, Aquaticsinfo email, or in person
**WHAT YOU BRING TO THE TEAM**
* Familiarity (or the willingness to learn) appropriate skill progressions from water safety through competent lap swimming in all four strokes to ensure you can assist members with questions and registration.
* You enjoy bringing smiles to others faces and take pride in taking care of others.
* You aspire to provide an elevated customer service experience and create long-lasting memorable experiences.
* Your positive attitude shines through and you consistently demonstrate a strong oral and written communication skills with all guests and coworkers in a courteous, friendly and professional manner.
**OUR COMMITMENT TO YOU**
You bring joy to our guests, and you deserve to be treated well too. We are proud to offer our Spa Concierge team:
* Great work environment! Top compensation!
* Free club membership to all three PRO Club facilities
* Paid Sick Leave
* 401(K) with a company match
* Discounted merchandise, group fitness class, personal training, spa products & services, and much more
PRO Club is an Equal Opportunity Employer and a Drug and Nicotine Free Business.
Please visit our website at to learn more .