Job Details
We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.Responsibilities:* Pre-sales - assist in qualifying sales leads from a technical standpoint.* Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.* Conversant with networking applications and solutions.* Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.* Provide assistance to identified customers with post-sales training.Required Skills:* 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer* 5 - 7 years experience in LAN/WAN/Internet services administration* Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP* Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.* Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES* Experience with encryption and authentication technologies required* Strong presentation skillsEducation:* Bachelors Degree or equivalent experience. Graduate Degree favorable