Job Details
** Group Golf Sales Assistant**
**Job Category****:** Golf Operations **Requisition Number****:** GROUP003521 Showing 1 location **Job Details**
**Description**
**Duties and Responsibilities:**
* Assist the Director of Golf Sales & Group Golf Manager in the following areas:
+ Management of group files
+ Customer service assist with the following:
- Management of groups guest requests
- Managing group revisions
+ Group payment management
- Identify and log all golf groups to include but not limited to:
* Deposits
* Final payments
* Rooming lists
* On-line payment component management
- Assist in group site visits
- Work closely with Guest Services
* Transitioning golf groups before arrival on property
- Assist in delivering required group amenities
- Assist team members as needed with reservations for Golf, RKOG, Sporting Grounds food & beverage needs of the groups.
- Arranges necessary transportation for guests
- Regular communication with Golf Shops, Sporting Grounds and RKOG
**Qualifications/Requirements/Experience/Educations:**
* Strong knowledge of high touch customer service, interpersonal skills
* 2 years office-related & customer service experience
* Deep knowledge and understanding of Reynolds and familiarity with the amenities (RKOG, Golf, Sporting Grounds)
* Intermediate computer skills using Microsoft Word & Excel.
* Must be well organized, detail oriented, and ability to multitask between several software applications simultaneously.
* Must possess a pleasant speaking voice and skills of diplomacy & tact while dealing with guests.
* Neat, well groomed, professional appearance.
**Safety Responsibilities & Requirements:**
* Actively upholds safety rules/guidelines in accordance with RLO, OSHA, EPA, DNR, & other State/Federal laws.
* Takes personal responsibility for safety every day.
**Qualifications**
**Skills**
**Behaviors**
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**Education**
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**Licenses & Certifications**