Job Details
**Team Hotel Planner | Team Travel Coordinator**
**Team Travel Department | Bingham Farms, MI | Full Time**
Job Description **TRAVELING TEAMS is seeking a talented hotel front office or event professional to join our team in Bingham Farms, MI. If you love the hospitality industry, but need a change of pace; we need YOU for an invigorating opportunity!!**
If you answered Yes! to any of these questions, we invite you to help us provide phenomenal customer service and conquer the world of youth sports!
Over 20 years ago TRAVELING TEAMS was founded on the simple concept of service. We decided from the beginning that we would only serve youth sports and now TRAVELING TEAMS is the leading youth sports housing provider with every major brand in over 600 markets throughout North America.
Team Travel Coordinators work closely with team managers and coaches to provide ideal housing solutions to fit their teams needs. You will assist teams by providing them knowledge of their areas of travel, provide a variety of hotel options, develop long term relationships with team leaders and coaches, and provide the ultimate customer service experience for every team.
**General Responsibilities**
* Work directly with team managers to coordinate room blocks for their team travel.
* Manage all group block requests for designated events, prepares all event documentation and coordinates with hotel contracting department.
* Make and answer a high volume of calls and emails, maintaining a rapid response rate according to agreed standards. Log communication, where required and maintain detailed and accurate records.
* Assist in any other tasks and responsibilities as assigned.
**Qualifications**
* Hotel, customer service, sales or similar experience is preferred.
* Strong organizational, excellent written and oral communication skills are required.
* Positive interpersonal skills required.
* Excellent computer and typing skills are required.
**Education**
We like education but like experience even more! Must have high school diploma or equivalent.