Job Details
Description
We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school.
*Must have weekend availability. Must be available a minimum of 3 shifts per week.
SUMMARY:
TheHost / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests.
RESPONSIBILITIES:
- Promote and maintain positive guest relations.
- Adhere to and maintain company policies and standards.
- Open doors and greet guests entering and exiting the restaurant.
- Establish professional, hospitable rapport with each guest you serve.
- Comply with local alcoholic beverage laws.
- Comply with appearance and grooming standards.
- Be aware of the cost of supplies and proper handling procedures.
- Always exceed guests' expectations, making their evening extra special.
- Perform opening, running, and closing side work assignments.
- Always perform as a team member.
- Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.